New Country Motor Cars

Don Salierno is an excellent salesman and a wonderful representative of Mercedes-Benz. He is genuinely interested in people and understands the individual needs of his customers. Don was true to his word representative of Mercedes-Benz. He is genuinely interested in people and understands the individual needs of his customers. Don was true to his word and followed through with everything he had promised to us. Buying cars can be a daunting experience and Don made the purchase of our first Mercedes-Benz a real pleasure- thank you! More

This was our 3rd experience wtih Mirella in purchasing a vehicle. We had previosly bought and this time are leasing a new C300 4 matic. We have had great experiences and will return. We also have had our ca vehicle. We had previosly bought and this time are leasing a new C300 4 matic. We have had great experiences and will return. We also have had our cars serviced there for approx 7 years and have always been happy with tha. We will continue to return to Mirella until I stop driving. I would highly recommend this dealership. More

Just a Heads up if planning on purchasing a vehicle at this location be sure to ask for Don as his customer service is beyond great and will work with you in every aspect to get you a great price and fair this location be sure to ask for Don as his customer service is beyond great and will work with you in every aspect to get you a great price and fair value for your trade in, Don will make the experience of buying a car fantastic... Thanks again Don Great work keep it up... Brian More

I entered New Country looking to purchase a new battery for my key, and worked with Thomas. He was polite and professional, and I was very pleased with my visit. for my key, and worked with Thomas. He was polite and professional, and I was very pleased with my visit. More

Don Salierno was a pleasure to work with! I was very specific on the type of mercedes I wanted and he had the patience to work with me to find the exact car I was looking for. He is an excellent salesma specific on the type of mercedes I wanted and he had the patience to work with me to find the exact car I was looking for. He is an excellent salesman who will make you smile and laugh throughout the process. I highly recommend Don and New Country Merecedes based on the superb professionalism and quality of service I received. Thank you Don!!! :) More

Overall great experience. Amazingly friendly staff. We came in wanting a specific model and specific color (both exterior and interior). Christopher Langley, Kristi Williamson and Don Salierno all worked came in wanting a specific model and specific color (both exterior and interior). Christopher Langley, Kristi Williamson and Don Salierno all worked together to find us our new car, giving us a follow up phone call and several emails over a couple weeks. We were with our 4 year old and everyone made the visit pleasant for all of us. They covered everything thoroughly, both with the features of the car and with the finances. This was in stark contrast to our experiences at Land Rover in Avon, MA and even at the Benz dealer where we bought our last SUV. Highly recommended. More

From the minute I first walked into the Mercedes-Benz dealership in Hartford, CT, I received nothing but great quality service. Donald J. Salierno was there for me through the whole process. He answered dealership in Hartford, CT, I received nothing but great quality service. Donald J. Salierno was there for me through the whole process. He answered all my questions with no hesitation or delay. The process took about 2-3 weeks and not once did he dismiss me because he didn't think the sale was going to occur. I felt valued and important no matter. The quality of the the Mercedes-Benz speaks for itself, but the customer service and dedication from it's representatives deserves to be noticed and applauded. Another person I'd like to mention and give lots of thanks to is Robert Ewing. I don't know how many times I had to call this man to figure out the paper work between their dealership and my out of state bank. He being the only finance manager at the dealership, busy as can be, didn't matter. I would leave a voice mail and he would call me back within minutes. In addition to that, he was able to get the Mercedes-Benz dealership to match my bank's interest rate. That made the process so much easier. I can't say enough to express the gratitude of the very customer driven representatives at the Hartford, CT New Country Motor Cars, dealership.I would strongly recommend Donald J. Salierno and Robert Ewing to be your partners in crime the next time you decide to purchase a Mercedez-Benz. I know you will not be let down. More

Dealer ignored repeated reports of steering knock, unusual tire wear and related steering/suspension concerns, starting at first scheduled service of 2010 C-300 Sport. Experienced failure of tie-rod a unusual tire wear and related steering/suspension concerns, starting at first scheduled service of 2010 C-300 Sport. Experienced failure of tie-rod and bearing on freeway, with my wife and children aboard. Dealer replaced bearing and tie-rod under warrantee (no cost to them), and refused to accept any responsibility for avoidable tire damage and risk of life. Incompetence and/or lack of integrity? More

Great customer service had me in and out quick. I brought my car in for service and they were very nice very friendly i will be going back for all of my services my car in for service and they were very nice very friendly i will be going back for all of my services More