New Country Motor Cars

Excellent service My father Paul Prior purchased his mercedes there in 2012. We'were there again earlier in the week and Ron Chwalek was once again awesome!! He is so My father Paul Prior purchased his mercedes there in 2012. We'were there again earlier in the week and Ron Chwalek was once again awesome!! He is so friendly and efficient and helpful. He answered all our questions and problems. Brenda also was extremely helpful and friendly!! My father loves coming to his hoime at merecedes in Hartford. Thank you Sue Prior his daughter More

Quick service I came to get the tire pressure checked on the car. Ron Chwalek came over immediately. He was friendly, and professional. He checked the pressure on I came to get the tire pressure checked on the car. Ron Chwalek came over immediately. He was friendly, and professional. He checked the pressure on all 4 tires and I was out in not time. Terrific experience and great employee! Very pleased! More

Ron Chwalek Went to get tire pressure checked. Ron Chwalek, was in the service area when I approached him. Extremely helpful & friendly. He went further to get th Went to get tire pressure checked. Ron Chwalek, was in the service area when I approached him. Extremely helpful & friendly. He went further to get the wiper fluid topped up too. More

Excellent Service Today, October 1, 2018, I came in to the Hartford,CT New Country Mercedes to have my tire pressure corrected and to replace the battery in my key fob Today, October 1, 2018, I came in to the Hartford,CT New Country Mercedes to have my tire pressure corrected and to replace the battery in my key fob. Despite the fact that my needs were minor, I was served with courtesy and proficiency. Mr. Ron Chwalek was a real gentleman. Moreover, he shared valuable info about my 2014 GLK 350 which I bought a few months ago. He checked my fluid levels without my request. He is a wonderful employee and I am so happy I had this experience at New Country. More

Quick stop for check in tire pressure I stopped in during my lunch hour to just get a quick check on my tire pressure - Ron Chwalek immediately came over and took great care of me! He also I stopped in during my lunch hour to just get a quick check on my tire pressure - Ron Chwalek immediately came over and took great care of me! He also checked my window wiper fluid, I must say I was in & out in 10 minutes. Ron was great and really made me feel like a VIP customer - all at no charge! More

Tasted of kindness. The employee Ron Chwalek helpful and showed concern about my car. This is the second time he helped me. Friendly and professional great experience dea The employee Ron Chwalek helpful and showed concern about my car. This is the second time he helped me. Friendly and professional great experience dealing with him. More

Ron Chwalek does a superb job serving customers. Ron always greets me by name and conscientiously addresses my concerns. Yesterday he adjusted the air pressure in my tires after the warning told me Ron always greets me by name and conscientiously addresses my concerns. Yesterday he adjusted the air pressure in my tires after the warning told me to fix the problem. Then he accompanied me to the parts department to purchase a new battery for my key. He even put the new battery in for me. Whenever I have come in for service, Ron has unfailingly helped me and all the other customers. He is a real asset to the dealership. More

No wait Tire Pressure monitor indicated tires needed air. Stopped in with no appointment and waited about 10 minutes or less. Ron took care of it and I was in Tire Pressure monitor indicated tires needed air. Stopped in with no appointment and waited about 10 minutes or less. Ron took care of it and I was in and out in less than 15 minutes. More

In and out for service Thanks to Ron Chwalek for getting me in and out for my headlight replacement. took 10 min from getting there to driving out the door Thanks to Ron Chwalek for getting me in and out for my headlight replacement. took 10 min from getting there to driving out the door More

Brenda Scully & Ron Chwalek Like the prior review from lloydstatue, my tire pressure and key battery were both low. I called Brenda who told me to come to the service area where Like the prior review from lloydstatue, my tire pressure and key battery were both low. I called Brenda who told me to come to the service area where I was greeted by Ron who took care of both issues quickly and easily! Very professional and effective so THANK YOU! More