New Country Motor Cars

Very pleased My GLK350 alerted me that it was low on coolant. I contacted the dealership and they asked me to bring in the vehicle at my earliest convenience. Wh My GLK350 alerted me that it was low on coolant. I contacted the dealership and they asked me to bring in the vehicle at my earliest convenience. When I arrived at the dealership service area, Ron Chwalek, assessed my vehicle and educated me as to the reason for the situation. He proceeded to also check my windshield wiper fluid and tap off the vehicle (as that was very low). He was extremely serviceable, professional, courteous and got me in and out very quickly. This is my second visit to this dealership and I will definitely be a returning customer. More

Exceptional Service I went in to get my car washed and upon entry to the building Ron was there with a big smile greeting me. Ron is extremely professional and always gr I went in to get my car washed and upon entry to the building Ron was there with a big smile greeting me. Ron is extremely professional and always greets everyone with a smile. Ron is one of the reasons I look forward to going to New Country. More

Exceeded my expectations I went in with indicated low tire pressures. Ron Chwalek was so friendly and he quickly blowed in the air and also did a quick check if any of the liq I went in with indicated low tire pressures. Ron Chwalek was so friendly and he quickly blowed in the air and also did a quick check if any of the liquid was running too low. He even carefully cleaned the leaves fell inside of the front truck. I felt he treated my car like his, and I would definitely recommend this dealership. More

Great Service Both of my key fobs needed new batteries, and the tire pressure needed to be adjusted. Ron Chwalek quickly took care of these requests, and also reple Both of my key fobs needed new batteries, and the tire pressure needed to be adjusted. Ron Chwalek quickly took care of these requests, and also replenished the wiper fluid. Besides being extremely efficient, he is very friendly, making this stop in my busy day very pleasant. More

Exemplary service I brought my car in for a headlight replacement, and the quick and efficient turnaround Ron Chwalek provided for this service far exceeded my expectat I brought my car in for a headlight replacement, and the quick and efficient turnaround Ron Chwalek provided for this service far exceeded my expectations. I was amazed at how effortless it was to check in, and I was back on the road in no time! Immediate, courteous attendance and minimal wait for service always makes dealing with the service team at New Country Mercedes a pleasant experience. More

Simple visit made simpler I went in for a simple visit that consisted of filling up my wiper fluid and changing my fob battery. I was kind of lost since it was my first time at I went in for a simple visit that consisted of filling up my wiper fluid and changing my fob battery. I was kind of lost since it was my first time at this location since moving to the area. Ron Chwalek waved at me with a helping smile and after explaining what I needed he got right to it not making my visit longer or more complicated than it needed to be. Be was also patient and helpful answering all of my questions unrelated to my visit. More

New Country Service The service team at New Country Mercedes was outstanding! Ron is always professional and fast with turn around for whatever my needs are. My hat is The service team at New Country Mercedes was outstanding! Ron is always professional and fast with turn around for whatever my needs are. My hat is off to this team and Ron. Nice job. More

Quick visit I needed to adjust the air pressure in my tires. The visit was quick and Mr Chwalek was extremely helpful in explaining what I needed to know going fo I needed to adjust the air pressure in my tires. The visit was quick and Mr Chwalek was extremely helpful in explaining what I needed to know going forward. He also was kind and offered to top off my windshield wiper fluid. I had a very pleasant experience. More

excellent help I arrived to service earlier than opening time and being helped immediately, I was out in a very short time and everything was perfect. Thanks for fas I arrived to service earlier than opening time and being helped immediately, I was out in a very short time and everything was perfect. Thanks for fast service and help, More

Excellent Service - Garage Ron Chwalek provides me with exemplary service every time I visit the New Country Hartford location. He greets you with a smile and proactively solves Ron Chwalek provides me with exemplary service every time I visit the New Country Hartford location. He greets you with a smile and proactively solves any issue that you may have from the small (like air in the tire) or to rare more complex challenges. I have been a customer for many years with the expectation of many more. Thanks Ron Your customer with the bulb (: More