New Country Motor Cars

Great people and service I needed to have the tire pressure checked because of a dashboard light. The service was amazingly quick and thorough. I did not need to get out of I needed to have the tire pressure checked because of a dashboard light. The service was amazingly quick and thorough. I did not need to get out of car. Ron is terrific. Put air in all tires, topped off windshield fluid and took car of the battery on my key fob. The people here all work together to get you in and out really fast. Very grateful. More

Ron Chwalek consistently goes above and beyond. Consistently great customer service from Ron Chwalek. He is always friendly and will go above and beyond to help you and explain everything to you. Consistently great customer service from Ron Chwalek. He is always friendly and will go above and beyond to help you and explain everything to you. I know when I pulled into the garage and he is there that everything will be handled with care. More

Great Customer service from Ron Chwalek and Tony Araujo I stopped into get a lamp changed and my rotors checked, I expected to have to come back and make an appointment for the rotors to be checked but Ron I stopped into get a lamp changed and my rotors checked, I expected to have to come back and make an appointment for the rotors to be checked but Ron Chwalek and Tony Araujo were more than happy to address both of the issues with in a very short visit. Can't ask for more professional and polite service!!! I highly recommend New Country! More

Excellent Customer Service Mercedes is known for it's great product and good customer service, but I have to say the team at New Country Mercedes Benz has set the bar very high Mercedes is known for it's great product and good customer service, but I have to say the team at New Country Mercedes Benz has set the bar very high for others to follow. Our Salesman Paul, Finance Mgr, Todd, and GM were great. Also want to give a shout out to Christine who did an excellent job helping my wife understand the new technologies in our 2020 GLE 450. If anybody in the market for a new MB, definitely head to Hartford, CT. Once again, thank you New Country, job well done, wait, job EXCELLENT done!!! More

Excellent Service from Ron Chwalek , he was so patient in explaining the things. He greets in the most pleasant manner.I defiantly recommend this dealership. , he was so patient in explaining the things. He greets in the most pleasant manner.I defiantly recommend this dealership. More

Pleasant service experience No matter how small a need, when I pull into the dealership, Ron Chwalek greets me in the most pleasant manner. He takes good care of me and even asks No matter how small a need, when I pull into the dealership, Ron Chwalek greets me in the most pleasant manner. He takes good care of me and even asks if it would be ok if he tops off my windshield washer liquid. He goes out of his way to help! What a great asset he is to this dealership. All my other experiences have been just fine as well. I recommend this dealership. More

Express service - replace low beam bulb Ron Chwalek was welcoming and expressing a idesire to help. He is a great asset! Jason, the technician, was friendly and professional. It was e Ron Chwalek was welcoming and expressing a idesire to help. He is a great asset! Jason, the technician, was friendly and professional. It was evident that he took pride in his work and would provide excellent service (even if it took more time) - an excellent representative of the service department! More

Excellent, Friendly and Helpful I went in because my car was notifying me that it needed coolant. I was greeted by Ron Chwatek who was happy to top-off the coolant, He noticed I was I went in because my car was notifying me that it needed coolant. I was greeted by Ron Chwatek who was happy to top-off the coolant, He noticed I was low on windshield wiper fluid and asked if he could top that off as well. Ron made sure all my questions where answered and very pleasant. I was in and out within ten minutes! More

Friendly and Helpful I needed my MB emblem replaced and Ron Chwalek was so helpful. We went to the in-house store, I paid for the part and Ron installed it for me right in I needed my MB emblem replaced and Ron Chwalek was so helpful. We went to the in-house store, I paid for the part and Ron installed it for me right in the drive through. I was out in less than 15 minutes. Brenda was also helpful. More

Excellent customer service from Ron Chwalek in the service department . He explained everything and made sure I fully understood what they would be doing to my customer service from Ron Chwalek in the service department . He explained everything and made sure I fully understood what they would be doing to my car while in Service thank you More