New Country Motor Cars

awesome service -- Ron is the man! My C-300 displayed a "check oil level..." message. Unable to find the dip stick (sigh), I took it to New Country Mercedes in Hartford. Ron Chwalek gr My C-300 displayed a "check oil level..." message. Unable to find the dip stick (sigh), I took it to New Country Mercedes in Hartford. Ron Chwalek greeted me, checked the oil, topped off and bid me to have a good day. This is amazing service. More

Amazing I recently moved to Massachusetts, but I still come to New Country Motor Cars because of their amazing service. I visited today to get my low beam bul I recently moved to Massachusetts, but I still come to New Country Motor Cars because of their amazing service. I visited today to get my low beam bulb replaced and Ron Chwalek and the tech Dee greeted with a smile and took care of it quickly. I am always grateful for Ron for his personality and professionalism. Thank you so much again Ron! More

Ron chwelak Ron change the light bulb efficiently . Very friendly and knowledgeable with his work or job. Always greet with a smile and happy face. Great job and Ron change the light bulb efficiently . Very friendly and knowledgeable with his work or job. Always greet with a smile and happy face. Great job and great asset to your staff More

Courtesy Service - no appointment required and no charge! Started my car this am and warning about coolant level appeared. Drove to New Country - right into service bay and Ron Chwalek topped off the blue li Started my car this am and warning about coolant level appeared. Drove to New Country - right into service bay and Ron Chwalek topped off the blue liquid and advised me as to what signs of a leak would be (liquid and foul smell). Since I have neither, more likely some air bubbles at last service. All set. That is truly a quick and painless turnaround. Very happy with the dealer and their service team. What could be better than immediate help, eliminating worries and for free! More

Service dept. Went in for my tires and Ron Chwalek helped me out. He’s very professional and efficient. He’s always there in the service department greeting clients Went in for my tires and Ron Chwalek helped me out. He’s very professional and efficient. He’s always there in the service department greeting clients. It’s nice to see a friendly face everytime I go there. More

excellent service with a smile We drove in with a phone issue. It seems that everything was disconnected. We explained this to Ron Chwalek who greeted us in the service department. We drove in with a phone issue. It seems that everything was disconnected. We explained this to Ron Chwalek who greeted us in the service department. He fixed the problem quickly with an explanation. He wished us well and sent us on our way. He had a smile on his face the whole time. I wish all service people were that good.!!! Sincerely , Eugene Fink More

Excellent service Ron Chwaleka was able to diagnose and fix my car within five minutes of me driving in the car bay. Thank you for your diligence Ron Chwaleka was able to diagnose and fix my car within five minutes of me driving in the car bay. Thank you for your diligence More

Ron Chwalek is truly an amazing staff person who goes above and beyond to satisfy customers. His friendly demeanor and warm personality is certainly a plus for is truly an amazing staff person who goes above and beyond to satisfy customers. His friendly demeanor and warm personality is certainly a plus for the dealership. More

Service I was able to get an appointment same day as my call which was convenient. I was immediately greeted and asked what my concerns were with my car. I was able to get an appointment same day as my call which was convenient. I was immediately greeted and asked what my concerns were with my car. More

Quick and helpful. We had a very small but bothersome problem with our Mercedes. We called, they got us in the same day and fixed the problem quickly. We had a very small but bothersome problem with our Mercedes. We called, they got us in the same day and fixed the problem quickly. More