New Country Lexus of Great Neck

I had an excellent experience at New Country Lexus of Great Neck when purchasing my Lexus. From start to finish, the team was incredibly helpful and attentive, making sure all my needs and requirements w Great Neck when purchasing my Lexus. From start to finish, the team was incredibly helpful and attentive, making sure all my needs and requirements were met. They went above and beyond to ensure I was completely satisfied with my purchase. I felt valued as a customer, and the process was seamless and stress-free. I highly recommend this dealership for anyone looking to buy a car – exceptional service and a truly great experience! More

Jamal is fantastic. My experience at this dealership was one of my best so far. I felt welcomed, treated well, and would come back again! My experience at this dealership was one of my best so far. I felt welcomed, treated well, and would come back again! More

Jamal was very helpful, patient, and understanding. He takes no shortcuts and wants what’s best for you He takes no shortcuts and wants what’s best for you More

Jamall Thompson made the buying process very enjoyable! He was knowledgeable and we didn’t feel pressured. We felt very informed and well cared for. He was knowledgeable and we didn’t feel pressured. We felt very informed and well cared for. More

I bought the vehicle and there was no hassle. The car was ready when I got there to pick it up. Everyone was verry helpfully and ready to answer any question that I had The car was ready when I got there to pick it up. Everyone was verry helpfully and ready to answer any question that I had More

Jamal was a very pleasant young man who was easy to talk too and not pushy at all. I would recommend him to family and friends! too and not pushy at all. I would recommend him to family and friends! More

Jamal was my Salesman. He. Was Not Pushy very Nice Fellow. Very Nice. I’d Recommend him. He Should Move Up in Sales. Very helpful. Made it Great Experience. The General S He. Was Not Pushy very Nice Fellow. Very Nice. I’d Recommend him. He Should Move Up in Sales. Very helpful. Made it Great Experience. The General Sales Manager was Also Excellent..👍🏼👍🏼 More

Clean, efficient, and friendly staff all around. Jamall made the process easy, worry free, and clear! Jamall made the process easy, worry free, and clear! More

Great dealership to work with, Jamall is the service rep to go to, myself and family members bought multiple vehicle here already. to go to, myself and family members bought multiple vehicle here already. More

There were a few things that I did not feel were handled properly. In order for the salesman to take the information over to the manager, I felt pressured that I needed to sign I would accept a deal that I properly. In order for the salesman to take the information over to the manager, I felt pressured that I needed to sign I would accept a deal that I hadn't even made yet. Then signing again that if my credit score was not acceptable that I would still have to take the car at a higher monthly payment or that I may lose my deposit. This is not good business. Upon pick up the car wasn't ready. And when I got home I realized that the car was not registered to the proper address, when I was on the phone with my insurance agency and the salesman I double checked the address, the salesman confirmed my home address. The car was not registered to the correct address, when I addressed this I was told it's not a big deal I could fix it online. The next day a representative from the dealer called me and I expressed this being done improperly, she said she would have someone call me to rectify this situation, but I have not received any call back at all. More