New Country BMW

My wife and I visited New Country BMW during the search for a new car. We were greeted by Steven Rothman promptly and found him to be one of the most pleasant sales people we have ever encountered. He was for a new car. We were greeted by Steven Rothman promptly and found him to be one of the most pleasant sales people we have ever encountered. He was friendly, listened to our needs, was very knowledgeable about the product and went well above what you might expect to help us make an informed decision. While we ended up purchasing another make of car the experience with Steven left us with a very positive impression and we would go back to him again the next time we are interested in a BMW. More

Seth made the process incredibly easy! New to BMWs, I had alot of questions and he answered them all to my satisfaction. Every effort was made to get the car "as good as new" before I picked it up and I had alot of questions and he answered them all to my satisfaction. Every effort was made to get the car "as good as new" before I picked it up and I felt like the price (and trade-in value) was fair. I had visited several BMW dealerships in CT and Massachusetts before coming to New Country - the staff there was by far the most welcoming, courteous and professional, highly recommend this dealership. More

Just purchased a Certified X5 from Seth! Seth understood my work schedule and got me in and out in NO-Time! I got everything I asked for and a lot more! If your looking for a dealer that understands today my work schedule and got me in and out in NO-Time! I got everything I asked for and a lot more! If your looking for a dealer that understands todays busy executive - look no further and call Seth! More

New Country BMW is an magnificent dealership. The have wonderful management, sales people, and a great service department. From the time you walk in the door there is someone there to greet you and answe wonderful management, sales people, and a great service department. From the time you walk in the door there is someone there to greet you and answer any questions you may have. The staff is very knowledgeable and courteous. I would recommend New Country BMW to anyone who is looking to purchase a bimmer. More

I wouldn't purchase a car from this dealer. They are ready to rip you off. Making an appointment is useless and I wouldn't recommend this place to anyone. ready to rip you off. Making an appointment is useless and I wouldn't recommend this place to anyone. More

I own 3 BMWs and bought a new X3 from New Country in 2007. I had all service on my cars done there too and was quite happy with the service department. They seemed to do a good job and were quite quic 2007. I had all service on my cars done there too and was quite happy with the service department. They seemed to do a good job and were quite quick. However, when I went to trade in my '07 X3 on a new 2011 X3, the trade in value New Country would give me on my accident-free, immaculate X3 that they had serviced was $3,000 less than I could get down the road in North Haven. I bought the X3 from North Haven BMW and I'm having all my service done there too. More

Three days ago, my E46 3-series stopped running in the middle of my 4 states crossing road trip. The car stalled at 91 South Bound in the Hartford area because of a dead alternator which also caused my c middle of my 4 states crossing road trip. The car stalled at 91 South Bound in the Hartford area because of a dead alternator which also caused my car's battery to die down. I am not familiar with Connecticut's area and so I let the tow truck guy took my car to the closest BMW dealer. It was already after 9:00 pm when I reached New Country BMW, so I had my car just dropped there and came back on the next morning. I met a service advisor and described to her about the problem of my car. Later, the service advisor told me that I have to pay over $1000 to replace the alternator. I knew they were trying to rip me off and so I asked her if the dealer have any service special discount and she told me none at all. At that time, I intended to take my 69 years old mother who was exhausted on the trip to go home without any further delay; hence, I had no choice but to agree to let them fixed my car asap! My car was fixed after 5 hours later and my bill was over $1100. Later on that day, after I finally got back to my home, I called my favorite BMW dealer who has serviced my car for the last nine years and they told me that the cost for replacing the alternator is at least $200 cheaper. On top of that, I checked New Country BMW's web site and found out that they actually have a 15% off over $500 special on BMW vehicle being serviced at there until the end of September. So, I am talking about another over $150 saving which the service advisor refused to let me know about it! I can't believe a big dealership like New Country BMW will go all the way to take advantage on a someone else misfortune as in my case! Avoid them at all cost! More

How many times do you go into buy a car and make new friends? What a great group of people, who really enjoy their product and helping people get into the right car. I now own 2 BMW's from New Country friends? What a great group of people, who really enjoy their product and helping people get into the right car. I now own 2 BMW's from New Country and love them both! Seth Falco, well what can I say, it's like buying a car from Tom Cruise! Thanks for making my purchasing experience a happy one! Scot Haney! More

I dealt with Jeff and had a great, very pleasant experience. He was extremely professional and knowledgeable, making the whole process very smooth. His courtesy made the experience one I enjoyed and experience. He was extremely professional and knowledgeable, making the whole process very smooth. His courtesy made the experience one I enjoyed and I look forward to returning in the future for my next BMW. I highly recommend New Country to my friends and family. More

very easy to work with. originally worked with keith mccarthy,when i came back to buy the car he was on vacation. so seth falco completed the deal. the best experience i have had purchasing a vehicle. mccarthy,when i came back to buy the car he was on vacation. so seth falco completed the deal. the best experience i have had purchasing a vehicle. highly recomend new country motors to all of my friends More