New Country Audi Greenwich

Great purchasing experience It was a simple no BS process. No surprises, extra fees, everything was up front. First time i ever left a dealership with a smile. It was a simple no BS process. No surprises, extra fees, everything was up front. First time i ever left a dealership with a smile. More

Bad scheduling of service Called in the morning to replace a dead battery. Was told to come at 2pm. I called the next day, left a message enquiring about the status. Nobody cal Called in the morning to replace a dead battery. Was told to come at 2pm. I called the next day, left a message enquiring about the status. Nobody called back. Ended up going at 4 pm and taking my car to another shop! More

Easy- no pressure This experience was very easy and straightforward. Thank you to Nikki for explaining the features of the car vs. selling them. It was a refreshing cha This experience was very easy and straightforward. Thank you to Nikki for explaining the features of the car vs. selling them. It was a refreshing change. More

My first Audi! I went to New Country Audi Greenwich, specifically to see Ian Chang. We have bought a number of cars from him (in addition to mine, we have 4 others i I went to New Country Audi Greenwich, specifically to see Ian Chang. We have bought a number of cars from him (in addition to mine, we have 4 others in our driveway) and have friends who have bought from him too. He clearly loves what he does and he makes the process of buying a car exciting. I waited a long time for my Audi and he made the experience special and personalized, even though I know he does it so many times for others every day. He has called a number of times to make sure I am satisfied with my 2018 Q5. I couldn't be happier. I am proud to have joined the Audi family, and specifically through this dealership. More

Caring Customer Service Good evening Mr Shishko; This is José Norat. I was at the Audi dealership earlier today. You introduced me to Mr. Lyle, fine young man and promisin Good evening Mr Shishko; This is José Norat. I was at the Audi dealership earlier today. You introduced me to Mr. Lyle, fine young man and promising athlete. I wanted to take a moment and thank You for your attention and courtesy. You took time out of your busy schedule to work with me without the usual aggressive push to make an impulsive decision. That was a welcome relief. I felt you sincerely understood my situation and made the conversation much easier. Regardless of the outcome I want to tell you how much I appreciate meeting you and your honesty in trying to get me a good deal. Thank you ! Have a blessed evening! José Norat More

A great experience Nikki nd everyone atGreenwich Audi were a pleasure to work with I don't plan to buy another car soon but I would certainly go back there if I planned Nikki nd everyone atGreenwich Audi were a pleasure to work with I don't plan to buy another car soon but I would certainly go back there if I planned to. More

Top notch service!!! We had the most enjoyable experience when purchasing our Audi. Ian Chang was such a pleasure to work with!! Ian, Mike, HarIs and the entire staff were We had the most enjoyable experience when purchasing our Audi. Ian Chang was such a pleasure to work with!! Ian, Mike, HarIs and the entire staff were extremely professional and courteous. We will definitely be buying our next Audi with New Country. Thank you!!! More

Excellent customer service We were very happy with our recent purchase at New Country Audi of Greenwich. Our salesperson, Yassin Shilleh is a top notch salesperson. He is extrem We were very happy with our recent purchase at New Country Audi of Greenwich. Our salesperson, Yassin Shilleh is a top notch salesperson. He is extremely knowledgeable about the Audi brand. We were very impressed with the overall staff at Audi Greenwich. They are extremely professional, knowledgeable and a pleasure to deal with. Highly recommend Yassin at Audi! More

Exactly what we needed! Originally went in looking for an off lease 2015 Q5. Thought we had found exactly what we needed until Yassin showed us the new 2018 series. Wow. I Originally went in looking for an off lease 2015 Q5. Thought we had found exactly what we needed until Yassin showed us the new 2018 series. Wow. In a word, wow. Never would have found this if Yassin hadn't opened up our eyes to different options. We ended up leasing a 2018 Q5. Probably the best move we made in vehicles in quite a while. Yassin, thank you so much! More

Internet Purchase I have been searching the internet for an Audi A4 with specific options. I opened my search to 500 miles from my home in Michigan. As it turned out, t I have been searching the internet for an Audi A4 with specific options. I opened my search to 500 miles from my home in Michigan. As it turned out, the car I was looking for was parked at New Country Audi Greenwich. When I called New Country Audi Greenwich, a gentleman named Lee answered. I explained that I was interested in the car, but could not physically visit the dealership. He suggested we do a video chat. He took his phone and gave me a virtual tour of the car inside and out pointing out all of the features. Lee and I did the entire sale without ever seeing each other face to face. The first time I saw the car in person was when it was delivered to my driveway. It was exactly as Lee described it and showed it all via the internet. I highly recommend New Country Audi Greenwich. I also suggest you look for Lee and shake his hand for me since I haven’t been able to do it myself. Kind regards, Darren L. A. More