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New Century Mazda - Service Center

Alhambra, CA

5.0
53 Reviews

53 Reviews of New Century Mazda - Service Center

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January 31, 2024

Very trustworthy dealership, the purchasing experience last summer was simple, and they communicated my options based on my needs. I was pleasantly surprised there were no bait and switch or deceptive pra More

by claribel.nevarezz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Merhpore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Jerry was really kind and straight forward he helped me with my car quickly which i appreciated More

by nadiaxpacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
January 05, 2024

Attentive and prompt professional service in a timely manner. Glad Mazda is back in Alhambra again More

by jimharringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Borys C
December 27, 2023

Their service department was excellent. They sent me a video of the parts of my vehicle that they checked during the routine service. I especially appreciated that they let me pick up my ve More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with the service deparment for my already-purchased vehicle, so I know nothing about the sales/finance/management side. Just the service side.
December 25, 2023

Received fast efficient service, I will come again. Glad this location opened to service the local area. More

by Review for oil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry chincilla
December 24, 2023

Extremely helpful and communicative. It was a pleasure to work with the team to get my oil change and part request taken care of More

by Zack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
December 22, 2023

Very helpful, friendly, and professional. I feel like my car is in excellent hands with them! More

by jonhagerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Boris
December 13, 2023

New Century provided excellent service on my engine light check repair. They took responsibility of their work. More

by shaky_lacunas_0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Chinchilla and his boss
December 02, 2023

This was a great place to bring in my Mazda when the check engine light came on. They couldn't replicate the problem and the car is running well. On the complete car evaluation they found some other ser More

by dspiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Borys Chinchilla
November 21, 2023

Excellent service , friendly staff , great communication with customers all times , fast response to any service needs More

by Martha Arias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornell Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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