New Century Mazda - Service Center

The dealer was great, gave me a loaner, inspected my car, sent me a video of what needed to done. I was kept in the loop the entire time. Treated like a customer. sent me a video of what needed to done. I was kept in the loop the entire time. Treated like a customer. More

Fantastic experience working with the service department. They were courteous, helpful, and excellent at communicating any updates. They were courteous, helpful, and excellent at communicating any updates. More

Great service team! I don't know about the sales team though, they can use some humility. I don't know about the sales team though, they can use some humility. More

Friendly, fast, informative, helpful. Great experience all around. I know I’ll be in and out without any issues. Great experience all around. I know I’ll be in and out without any issues. More

Great buying experience. Kept in constant communication throughout, either call or via text. Would recommend to others Kept in constant communication throughout, either call or via text. Would recommend to others More

Easy repair experience - they kept me in the loop at all times via text and email. They even sent me videos of the inspection, where their technician Alberto showed me exactly what was wrong with my car in times via text and email. They even sent me videos of the inspection, where their technician Alberto showed me exactly what was wrong with my car in close detail. The repair was pricey but ultimately I only needed the repair because I depended on cheap repairs from 3rd parties for too long. Don't be like me, take your car to an official dealer for repairs. More

Jerry and Boris are top notch service managers that possess high level customer service skills and excellent product knowledge. They are both a pleasure to work with. They are the reason we did not tak possess high level customer service skills and excellent product knowledge. They are both a pleasure to work with. They are the reason we did not take our 2015 Mazda 3 to an independent mechanic. More

Great customer service while bringing in my 2018 CX-5 for service. So happy to have a Mazda dealer in Alhambra again. Nice roomy waiting area and clean. Will definitely come back. service. So happy to have a Mazda dealer in Alhambra again. Nice roomy waiting area and clean. Will definitely come back. More

Service is expert and the department is very courteous and professional. Will continue to to do all service for my 2019 CX5 going forward. and professional. Will continue to to do all service for my 2019 CX5 going forward. More

Super accommodating even when I asked them to do something last minute. It was nice not to have to wait at the dealership for hours for my service. I really appreciate that something last minute. It was nice not to have to wait at the dealership for hours for my service. I really appreciate that More