New Century Mazda

My service advisor, Borys Chinchilla, was excellent and made sure that my oil change went smoothly, ensuring that the proper oil weight and level complied with Mazda's specs, since the 2.5 turbo engine use made sure that my oil change went smoothly, ensuring that the proper oil weight and level complied with Mazda's specs, since the 2.5 turbo engine uses a different weight than the non-turbo engine. I would definitely bring my car back to New Century Mazda and would highly recommend it, based on my positive experience and Borys's excellent customer service. More

Great customer service by Borys when I went in at 8am May 21 for my first oil change on my 2024 mazda cx5. He got me out in less than an hour. I hope to see him again on my next oil change. . Thank you 21 for my first oil change on my 2024 mazda cx5. He got me out in less than an hour. I hope to see him again on my next oil change. . Thank you Borys Mr. Chong More

Excellent and efficient customer service. Tommy made sure I got the car I wanted to my exact specs. Tommy made sure I got the car I wanted to my exact specs. More

Fast service and friendly. The dealership is undergoing construction but the areas are keep clean. The dealership is undergoing construction but the areas are keep clean. More

Great communication, fats work and awesome shuttle service. Was able to bring my car in without an appointment. service. Was able to bring my car in without an appointment. More

Very good service Iam glad they’re opening a Service Center soon so I don’t have to drive to Glendale Center soon so I don’t have to drive to Glendale More

Professional, great use of video recording in their summative assessment. I would go back again. summative assessment. I would go back again. More

New Century Mazda, a new Mazda dealership to Alhambra. Glad I called them. They got me the deal I wanted and the sales team Jorge and Brian were great. Professional, polite, and no nonsense what more c Glad I called them. They got me the deal I wanted and the sales team Jorge and Brian were great. Professional, polite, and no nonsense what more could you ask for! Great job!! More

Not recommend purchasing here! !! They sold me a car missing two essential parts - the tow covers. They promised to promptly send them to me upon my car pickup. However a month and !! They sold me a car missing two essential parts - the tow covers. They promised to promptly send them to me upon my car pickup. However a month and a half later, I still haven't received them. Throughout this period, I've engaged in countless communications with them. Their attitude has been evasive, and they haven't been proactive in resolving the issue. I believe this violates the basic service standards, showing a complete lack of responsibility. As a result, I've incurred losses. Currently, due to the absence of these two parts, my car's appearance is unsightly, and it's prone to water leakage on rainy days, making it unsafe to drive. I'm extremely disappointed in their conduct, especially on Ali and Tommy. More

We all dread the whole car buying experience, right? The team at New Century Mazda changed all that for us! Our salesperson, Bryan (Saab Rubio) was on-the-spot responsive to texts and calls, and he work The team at New Century Mazda changed all that for us! Our salesperson, Bryan (Saab Rubio) was on-the-spot responsive to texts and calls, and he worked up a great deal on a new CX-30 in record time. Meeting him in person after visiting several other dealerships was like a breath of fresh air. Bryan was so easy to work with, authentically friendly, and even had a little TikTok fun with us 😁. Both Bran and Jorge (Recio), the Sales Manager who was equally as great, stayed after closing hours to finalize our deal and send us home in a great new car. We could tell it wasn’t just about making a sale, they really wanted to take care of us and giving us a positive experience. Super super happy with the New Century Team! (and the CX-30 too!) More