New Century Mazda

Easy repair experience - they kept me in the loop at all times via text and email. They even sent me videos of the inspection, where their technician Alberto showed me exactly what was wrong with my car in times via text and email. They even sent me videos of the inspection, where their technician Alberto showed me exactly what was wrong with my car in close detail. The repair was pricey but ultimately I only needed the repair because I depended on cheap repairs from 3rd parties for too long. Don't be like me, take your car to an official dealer for repairs. More

Excellent service and amazing customer service. I highly recommend this dealership! They are very professional! I highly recommend this dealership! They are very professional! More

Jerry and Boris are top notch service managers that possess high level customer service skills and excellent product knowledge. They are both a pleasure to work with. They are the reason we did not tak possess high level customer service skills and excellent product knowledge. They are both a pleasure to work with. They are the reason we did not take our 2015 Mazda 3 to an independent mechanic. More

Charged me $595 (later reduced to $395) for unnecessary vehicle inspection for lease buyback. Did not tell me there would be a charge for what I thought was a walk around inspection. It was a "Full Circle vehicle inspection for lease buyback. Did not tell me there would be a charge for what I thought was a walk around inspection. It was a "Full Circle Service Report Card" instead. There was only 10,641 miles on the car at the time. More

I had a good experience at the New Century Mazda dealership. The service was nice and the staff was very friendly. They were able to answer my questions and provide me with all the necessary informa dealership. The service was nice and the staff was very friendly. They were able to answer my questions and provide me with all the necessary information I needed to make an informed decision. Overall, I would recommend this dealership to anyone looking for a place to buy a car. More

Great customer service while bringing in my 2018 CX-5 for service. So happy to have a Mazda dealer in Alhambra again. Nice roomy waiting area and clean. Will definitely come back. service. So happy to have a Mazda dealer in Alhambra again. Nice roomy waiting area and clean. Will definitely come back. More

There is an overall lack of maturity in the sales team that comes through. Lack of follow through and lack of communication within the team. Overall it wasn't a horrible experience, nor was a shining e that comes through. Lack of follow through and lack of communication within the team. Overall it wasn't a horrible experience, nor was a shining example of professionalism. One exception was Cornell Morrirson...he was the bright spot in the transaction. More

Service is expert and the department is very courteous and professional. Will continue to to do all service for my 2019 CX5 going forward. and professional. Will continue to to do all service for my 2019 CX5 going forward. More

Everyone at New Century Mazda was courteous and professional. I felt comfortable and they allowed me time and space to think my decision throigh professional. I felt comfortable and they allowed me time and space to think my decision throigh More

Super accommodating even when I asked them to do something last minute. It was nice not to have to wait at the dealership for hours for my service. I really appreciate that something last minute. It was nice not to have to wait at the dealership for hours for my service. I really appreciate that More