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New Century Mazda

Alhambra, CA

4.7
154 Reviews

1325 W Main St

Alhambra, CA

91801

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Showing 154 reviews

November 14, 2024

Not a very nice experience this time, a bit disappointing. The nice staff who helped me at my last service weren't here to help me this me. I tried contacting them but no response. The new s More

by piggycyn
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Karen Ortiz
November 04, 2024

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process. More

by dougjessflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
October 31, 2024

Karem was amazing along with the other staff members that helped me out.. I love how they show us video of what’s being worked on and the outcome More

by cfraticelli1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karem Ortiz
October 29, 2024

Best customer support for a dealership. Usually I stray away from a dealer for maintenance and Jerry has changed my perception completely. More

by madweightla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERRY CHINCHILLA 5 STARS
October 28, 2024

My Mazdaspeed3 needed 30k service and tire replacement. Borys and Alberto were excellent. Quick, clear communication, no pressure, and went beyond my expectations to ensure my car was in great shape. The More

by combondrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Borys Chinchilla, Alberto Lucio
October 23, 2024

Jerry handled my repair in good time, kept me informed and very polite to both of us More

by purnell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Chinchilla
October 21, 2024

Routine maintenance ( oil and oil filter change) was handled efficiently. Any questions or concerns I had were addressed. More

by lorriegray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Chinchilla
October 19, 2024

They always go above and beyond to make sure customers have good experience.Great service and staff!! Thank you More

by CASANTIAGO001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
karem ortiz
October 19, 2024

Really appreciated the loaner car. Karem was very helpful. Xxxx xxxx. Xxxx xxxxx xxxx xxxx More

by delia.wing27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karem
October 18, 2024

I appreciated that they stayed open after hours to get the deal done. Very friendly. More

by lwitkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Vong
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