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New Brighton Ford - Service Center

New Brighton, MN

4.7
194 Reviews

194 Reviews of New Brighton Ford - Service Center

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October 08, 2024

Everything was handled professionally and expeditiously. Service representative kept me informed on my cars progress More

by roelfke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Love the pick up and delivery service. Great communication. Will purchase my next vehicle here based on the service department More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
September 29, 2024

Fue la mejor decisión de llevar mi ford f150 al taller del dealer, me evite estar batallando por fuera, ahora ando más tranquilo conduciendo!! More

by HECTORLOZAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Jake the technician that signed me in & went over the maintenance work that I was having done was very helpful & informative. He was very friendly & professional. He went above & beyond assisting me. More

by MARQ3519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Jerry was a big help. We appreciate him and everything he did to get us our vehicle. He worked above and beyond. We needed him in a time we had no vehicle and he was able More

by rayan.ali003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Angstman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
September 23, 2024

Great service! Explained everything in detail. I will definitely be returning for all future repairs. More

by mariecapocasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Took the advice from the service writer about the issue I have. It was to wait and see if the problem gets worse More

by nickengels1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

I came in without an appointment, they got me right in and out quickly, but then again, they always treat us great there. More

by JOSEPHC1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Service was quick and they did everything I asked and did a recall I was not even aware off More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

thought is what very questionable that the first time I used the maintenance program I purchased, they came up with a extra part cost> And it was almost the same cost as what an oil change would be without More

by mtebben54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
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