New Brighton Ford - Service Center

I had a wonderful experience buying my new vehicle at New Brighton Ford! David and Luke were great! Brighton Ford! David and Luke were great! More

Service went well. Repairs got done quick. Making a appointment good idea. Owned several Fords living nearby. Repairs got done quick. Making a appointment good idea. Owned several Fords living nearby. More

Great customer service in both the sales and service departments. Truck was returned to me by service completed and just as I left it! departments. Truck was returned to me by service completed and just as I left it! More

Our issue was corrected immediately. Jack and Orlando were wonderful to work with excellent customer service Jack and Orlando were wonderful to work with excellent customer service More

Brad and Tom did a great job of helping me buy a car and feel welcome at their dealership feel welcome at their dealership More

It was easy and fast and they did everything that was supposed to be done supposed to be done More

Made an online appt with the quicklane for an oil change. Came in and the guy said the appt system is broken but he could still get it done by the end of the day. Told him there was a squeak at startup that Came in and the guy said the appt system is broken but he could still get it done by the end of the day. Told him there was a squeak at startup that sounds like the belt or a pulley is going and to please check it out or let me know if I need to get another appt at the service center. Never received any indication my vehicle was done. Called late in the afternoon to verify it was done and yes it was done and he said they couldn't replicate the squeak and everything looked normal. 2 days later the water pump puked the entire reservoir of coolant and I had to get it towed. Needless to say I took it to a different dealer for the service. More

Good experience at this Ford dealership in New Brighton Minnesota. Would recommend them to friends and family. Minnesota. Would recommend them to friends and family. More

I appreciated you pick up and delivery service. First visit was a mixup but Orlando took care of that. Thank you. First visit was a mixup but Orlando took care of that. Thank you. More

Purchased a new Bronco from this dealer. It has had rear break squeaking since I first drove it off the lot. Have brought it in several times to address the problem and Brent the Service M It has had rear break squeaking since I first drove it off the lot. Have brought it in several times to address the problem and Brent the Service Manager refuses to fix it. It’s under warranty too!! Will never buy a car from this dealer again and I purchase a new car every 3-4 years More