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New Brighton Ford

New Brighton, MN

4.7
273 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1100 Silver Lake Road NW

New Brighton, MN

55112

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Showing 273 reviews

December 30, 2011

I walked in to New Brighten Ford on Sat. Dec. 17 not expecting to make a purchase but more so to look around and get some ideas on vehicles. Shane approached me and my Fiancé asking how we were doing an More

by snortonhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Sutton, Tammy Jorgenson, and Tony Smebak, Tony Smebak
Jan 03, 2012 -

New Brighton Ford responded

We value feeback from our customers, so thank you for writing about your buying experience. I am happy we could get you into a vehicle quickly and one that fits your budget. Thank you for your business and enjoy your new Escape! - Bill Janssen, General Manager

December 30, 2011

I previously purchased two new Ford F-150 trucks from this dealership, and most recently purchased a new Ford Fusion Hybrid. They were unable to locate exactly what I was looking for, so we ordered it. T More

by johneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris K, Chris Kyes
Jan 03, 2012 -

New Brighton Ford responded

Thanks for the positive review about our dealership! Purchasing a vehicle is exciting, so I'm happy the team kept you informed of the status of your new Ford Fusion Hybrid. We look forward to seeing you in the service department for regular maintenance and thank you for your business! - Bill Janssen, General Manager

December 15, 2011

Everyone is very pleasant and easy to deal with. The facility is clean and refreshing and I would recommend this dealership to any of my friends and family! More

by jones23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wells, Dave Wells
Dec 16, 2011 -

New Brighton Ford responded

Thank you very much for the positive review! All of us at New Brighton Ford pride ourselves on providing a clean and friendly environment for our customers. We love to hear when we’ve earned our customer’s recommendations, and we can’t wait to see you back. If we can be of any further assistance, please contact us. Follow us on Facebook and Twitter for regular communication from your dealership. Bill Janssen – General Manager bjanssen@newbrightonford.com 651.746.5417

December 09, 2011

Shane was great to work with. He was very patient and thorough in explaining our options. He kept us informed every step of the way. Also, Tony did a great job explaining our financing options. Overall, More

by onyxbrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Sutton
Jan 03, 2012 -

New Brighton Ford responded

Great feedback, thanks for sharing! I will be sure to share your compliments with both Shane and Tony. - Bill Janssen, General Manager

December 07, 2011

Blake helped me figure out what I wanted and what I could afford. I had been in an accident and had not really considered buying at this time. I am thrilled with the car I got and how accommodating everyone More

by mfvirden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Saxon, Tammy
November 25, 2011

Shane provided a wonderful first time buying experience for me. He was patient and helpful throughout our entire interaction. The price of the car was acceptable and it was exactly the car I wanted and S More

by krzykz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Nov 28, 2011 -

New Brighton Ford responded

Thanks for the positive review; we love to hear when our sales associates provide outstanding service, and it sounds like Shane did exactly that. Our entire staff at New Brighton Ford is devoted to making your experience an enjoyable one, while providing acceptable prices on the perfect car for you. If there's anything else we can do for you, please contact us. Follow us on Facebook and Twitter! Bill Janssen – General Manager bjanssen@newbrightonford.com 651.746.5417

November 23, 2011

I was in need of new tires for my 2004 silverado Mr Anderson set me up with four great tires at an even better price. A few weeks down the road I had a nail in my tire and he was very helpful in gettin More

by jwohern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Anderson
Nov 28, 2011 -

New Brighton Ford responded

Thank you very much for the feedback! Brandon is a valued member of our team, it's fantastic to hear that he was able to take such good care of you. We appreciate all of our loyal customers and aim to give them a great experience every time they visit. Please contact us if we can be of further assistance. Follow us on Facebook and Twitter. Bill Janssen – General Manager bjanssen@newbrightonford.com 651.746.5417

November 08, 2011

Was aware that I was looking and called me about used vehicle's and gave us a good deal. Friendly and Willing to explain options on our new Mercury Milan. More

by queenave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Sutton
Nov 09, 2011 -

New Brighton Ford responded

Thank you very much for the positive feedback! It's great to hear that we were able to find the Milan that you wanted and gave you a good deal. We at New Brighton always strive to listen for what our customer wants, and work with them to get their perfect car. Please, don't hesitate to contact us if you need anything else. Follow us on Facebook and Twitter! Bill Janssen – General Manager bjanssen@newbrightonford.com 651.746.5417

October 24, 2011

Product and customer service were great. Each indiviual wanted to help me in any way possible. Car was done on time and exceed my expectations. More

by barbltrondson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Sutton and Michael King
Nov 07, 2011 -

New Brighton Ford responded

Thank you very much for this positive review. Both Shane and Michael will be pleased to hear they were able to exceed your expectations. At New Brighton Ford, we strive to give the best new car buying experiences possible and love to hear our customers tell us about it. If you need anything else, please contact us! Follow us on Facebook and Twitter! Facebook - http://on.fb.me/r4D7jb Twitter - http://bit.ly/uC5SQb Bill Janssen – General Manager bjanssen@newbrightonford.com 651.746.5417

October 15, 2011

Thank you Jack for your prompt assistance in diagnosing my cars "clicking" noise. Your professionalism and attention to detail is reassuring my vehicles are in great hands. A family oriented place to be! More

by darby64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack in Service
Nov 07, 2011 -

New Brighton Ford responded

Thank you for your fantastic review of our dealership! We're glad Jack was able to help you diagnose you car's problem, and get it promptly straightened out. As you know, we strive for professionalism while trying to maintain a warm and welcoming atmosphere at New Brighton Ford. If you need anything else, please don't hesitate to contact us. Follow us on Facebook and Twitter. Bill Janssen – General Manager bjanssen@newbrightonford.com 651.746.5417

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