New Brighton Ford

Amazing experience all the way around! Couldn’t have asked for a better team to help. Couldn’t have asked for a better team to help. More

I think so. .. Bobby is very friendly and Sean was great. My uncertainty about recommending or giving more stars is an issue with the latch to open the gas door. .. Bobby is very friendly and Sean was great. My uncertainty about recommending or giving more stars is an issue with the latch to open the gas door. New Brighton Ford said they would fix it. I ended up taking the care before it was fixed because they were waiting for a part. They called saying the part was in and then arranged to give me a loaner car so they could make the repair. They had my car for 2 days and said they needed a different part, which should be in the following week. We switched back cars. That was 2 full weeks ago, and I haven't heard anything. This was my concern when I took the car. I said I didn't want to take it until it was fixed and ready to go, or it wouldn't get done. Now I have to continue to contact them about the part and I have yet to receive an answer on when they will have the part and when my car with be fixed. More

Made an online appt with the quicklane for an oil change. Came in and the guy said the appt system is broken but he could still get it done by the end of the day. Told him there was a squeak at startup that Came in and the guy said the appt system is broken but he could still get it done by the end of the day. Told him there was a squeak at startup that sounds like the belt or a pulley is going and to please check it out or let me know if I need to get another appt at the service center. Never received any indication my vehicle was done. Called late in the afternoon to verify it was done and yes it was done and he said they couldn't replicate the squeak and everything looked normal. 2 days later the water pump puked the entire reservoir of coolant and I had to get it towed. Needless to say I took it to a different dealer for the service. More

Good experience at this Ford dealership in New Brighton Minnesota. Would recommend them to friends and family. Minnesota. Would recommend them to friends and family. More

I appreciated you pick up and delivery service. First visit was a mixup but Orlando took care of that. Thank you. First visit was a mixup but Orlando took care of that. Thank you. More

Purchased a new Bronco from this dealer. It has had rear break squeaking since I first drove it off the lot. Have brought it in several times to address the problem and Brent the Service M It has had rear break squeaking since I first drove it off the lot. Have brought it in several times to address the problem and Brent the Service Manager refuses to fix it. It’s under warranty too!! Will never buy a car from this dealer again and I purchase a new car every 3-4 years More

They did what I asked but not after the lady who called after I made my appoitment online said that I should just get rid of the car instead of getting it fixed. It was only a 240$ job after I made my appoitment online said that I should just get rid of the car instead of getting it fixed. It was only a 240$ job More

Listened and found an issue. Will eked with me to figure out the best way to move forward. Will eked with me to figure out the best way to move forward. More

David was amazing! Set up a test drive on his day off for me … easy to talk with and honest about it all . Highly recommended him ! TY David Kelly Ryan Set up a test drive on his day off for me … easy to talk with and honest about it all . Highly recommended him ! TY David Kelly Ryan More