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Nemer Volkswagen

Latham, NY

3.7
325 Reviews

550 Troy Schenectady Rd

Latham, NY

12110

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Showing 325 reviews

April 27, 2010

We are extremely disappointed with how our deal ended up with this dealership. I would not recommend them and I find their dealings pretty insincere. I understand that things have a way of changing, but th More

by thewiedls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Greene, Steve Cannon, Patrick Howard
April 27, 2010

My salesman Bob Cantina was very helpful and gave me all the attention I needed in dealing with my new lease. It only took two days to pick out and car and trade in my old lease. Everything went smooth an More

by hhammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cantina, Bob Catania
Apr 28, 2010 -

Nemer Volkswagen responded

Thank you for your positive review of Nemer Volkswagen and Bob Catania, we always appreciate your support. Enjoy your new Jetta!

April 11, 2010

Below is a version of the glowing email we submitted to the Nemer sales/sales management team after leasing our 2010 Volkswagen CC in November '09: Dear Ric, Once again, I want to thank you for comi More

by pnfargno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Jesmain & Bill Kane, Ric Jesmain
Apr 13, 2010 -

Nemer Volkswagen responded

Thank you for your positive review of Nemer Volkswagen and Sales Consultant Ric Jesmain. We're happy to hear the buying process was low pressure and an enjoyable experience. Enjoy your CC!

March 30, 2010

My fiance and i had done quite a bit of research on cars and generally knew what we were looking for before we decided to pay Nemer VW a visit. Michael walked right up to us and inquired our interest in VW More

by MercyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Green, Mike Greene
Mar 31, 2010 -

Nemer Volkswagen responded

Thank you for your positive review of Nemer Volkswagen and Sales Consultant Mike Greene, it means a lot to us. Mike and the rest of the team work very hard on product knowledge and are passionate about the vehicles on our lot.

March 29, 2010

Unlike many other dealerships, the sales staff at Nemer is relatively laid back. Devin McNamara sold us our car and patiently waited while we test drove a large number of candidate vehicles. He was knowled More

by dal26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin McNamara
Mar 29, 2010 -

Nemer Volkswagen responded

Thank you for your positive review of Devin and Nemer VW. Thank you for your kind remarks. We are in the process of revamping and streamlining our detail process and we appreciate your feedback.

March 23, 2010

Ric was a wonderful salesman. He was not pushy or edgy to sell a vehicle. When I purchased my new beetle he went through exactly everything I needed to know about the vehicle. He returned my phone calls, ans More

by liltrina104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Jesmain and Patrick Howard
Mar 23, 2010 -

Nemer Volkswagen responded

Thank you for your positive review of Ric, Patrick and Nemer VW as a whole. I shared your review at our Management meeting today and it was very well received. We look forward to seeing you again in the future.

March 22, 2010

We are very happy with this dealership. Everyone seems to bend over backwards to help us. They are always cheerful and appear to be glad to see us when we stop by. We had our first service on Saturday and More

by forceford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Catania, Bob Catania
Mar 22, 2010 -

Nemer Volkswagen responded

Thank you for your positive review of Bob Catania and Nemer Volkswagen. Enjoy your vehicle!

March 21, 2010

Very courteous and respected my time. Support staff as well as my dealer, Devin, were responsive. Great follow-up after the sale. I needed dealer installed parts installed and the service team was effic More

by jallen0472
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin McNamara
Mar 22, 2010 -

Nemer Volkswagen responded

Thank you for your positive review of Devin and of our dealership. We look forward to working with you again in the future.

March 15, 2010

The service people I have worked with have been informative and helpful. My experience at Nemer has always been a good one. I have had a nuber of repairs done and bought my tires through Nemer an More

by 328retiree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Jacobs
Mar 17, 2010 -

Nemer Volkswagen responded

Thank you for the positive review. Nemer Volkswagen continues to rank very high in service due to our tremendous advisors like Fred Jacobs.

February 25, 2010

I bought a new vehicle from Nemer - so this was my experience with purchasing somthing NEW, not USED (i make this point, because buying a new car and buying a used car are two completely different bal More

by ccatalina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Catania , Bob Catania
Mar 17, 2010 -

Nemer Volkswagen responded

Thank you for the positive review. Bob Catania is a tremendous asset to Nemer VW and he appreciates the positive feedback.

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