Nemer Volkswagen
Latham, NY
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Overall this dealership had great customer service, great vehicles and great pricing. I went in looking for a used vehicle with so-so credit and a bunch of other dealerships told me I needed a co-signer. N vehicles and great pricing. I went in looking for a used vehicle with so-so credit and a bunch of other dealerships told me I needed a co-signer. Nemer VW was able to help me get the car I wanted at a very reasonable price. I would recommend this dealership to everyone. More
The reason why I voted all the applicable categories great was because I had a fantastic experience at Nemer. I didn't end up buying the vehicle I wanted because of personal finance issues but has no is great was because I had a fantastic experience at Nemer. I didn't end up buying the vehicle I wanted because of personal finance issues but has no issues with the gentleman I worked with. He was very friendly, courteous, and most of all patient with me through the process. My hat goes off to everyone there for making my almost-car-purchase a friendly experience. More
The dealership was excellent but you didn't have the car I was interested in: 2007 Passat 4 motion stationwagaon. everyone was very professional and helpful. Follow up was good as well. Both by phone and e I was interested in: 2007 Passat 4 motion stationwagaon. everyone was very professional and helpful. Follow up was good as well. Both by phone and e-mail. as i said you didn't have the particular model I was intersested in. i would definitely shop at your dealership again. More
I bought my 2002 VW Jetta GLS at Nemer a while back and go there for maintenance whenever my vehicle needs it. I've found the service to be great every time and I find it quite helpful when they recommend go there for maintenance whenever my vehicle needs it. I've found the service to be great every time and I find it quite helpful when they recommend additional services that are coming up and what one's can wait and which need to be done immediately for safety reasons as well as affect the life of the car. More
Waiting room was clean and quiet enough to read and make phone calls while I waited. I was told the status of my car and how long it would take for my car to be ready. I was provided with the information t phone calls while I waited. I was told the status of my car and how long it would take for my car to be ready. I was provided with the information to customer service to gain the proper information re: my car. I do wish I was offered a ride and/or provided with a rental as 2 hours was a long time to wait. Typically youre offered water or coffee and I did not recall this information until after I left, again something I wish I was reminded as early in the am would have helped with a cup of coffee. More
I chose Nemer because I wanted an honest answer to my questions re a new GLI lease. The questions were answered, stating that a 2010 GLI would not be available. However the Wolfsburg was offered as an questions re a new GLI lease. The questions were answered, stating that a 2010 GLI would not be available. However the Wolfsburg was offered as an alternative since it was "close" to the GLI. My 2006 GLI had package 2 and was the best car I ever owned. I am not happy with the new 2010 Wolfsberg. No fog lights, no xenon headlights, the handling is not as good and the transmission (manual) is not anywhere as good as my 2006 GLI. The lack of power lumbar is serious. The only positive things are the new radio/media display and the bluetooth. I am very disappointed with this vehicle, since i was very much spoiled with the GLI. I would hopethat when the new GLI is released, that Nemer will make some accommodation for this. The features of this new WolfsbergI in comparison to the GLI that I had were misrepresented. I is still an ok car, but my night vision requires the xenon headlights and the other differences like that lack of leather and the lack of the power lumbar, are also serious. I hope I will be contacted regarding trading in this new 2010 with less than 7000 miles towards a new GLI. Bob Gardner More
Mike was very pleasant and extremely willing to work with me on finding exactly what I wanted. I had been in an accident just prior to trading in my vehicle and both he and the finance manager worked with me me on finding exactly what I wanted. I had been in an accident just prior to trading in my vehicle and both he and the finance manager worked with me to make my experience as easy as it could be, given the circumstances. More
I always go to this dealership for all of my Volkswagen needs because I am always greeted and helped by a friendly and knowledgable staff. Anna is amazing!!! Every experience I've ever had at Nemer Volks needs because I am always greeted and helped by a friendly and knowledgable staff. Anna is amazing!!! Every experience I've ever had at Nemer Volkswagen, which I've been visiting for over fifteen yers now, has always been top notch. I have recommended Nemer to many freinds over the years. More
I have purchased (7) new vehicles & (4) used. I've always been treated fair with the deals & service. I can't say the same for other dealerships. Only change for me is that I'll have my financing done before been treated fair with the deals & service. I can't say the same for other dealerships. Only change for me is that I'll have my financing done before I buy my next car. See you in about a year! More
The customer service was exellent. I didn't feel pressured into making any decisions. I got to shop at my pace. All of my questions were answered, which was extremely important to me because I was a pressured into making any decisions. I got to shop at my pace. All of my questions were answered, which was extremely important to me because I was a first time buyer. I am completely satisfied with the product and the service. I will deffinatly be back when I'm ready for my next vehicle. More