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81 Reviews of Nemer Ford - Service Center
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July 15, 2015
Service and body shop experience I have only dealt with the service and body shops,so far,and would not hesitate to recommend them to others. They have listened to my complaints and c I have only dealt with the service and body shops,so far,and would not hesitate to recommend them to others. They have listened to my complaints and corrected all. More
by Dave 1
Employees Worked With
Larry Steininger and Sheryl Monroe
December 05, 2012
The service is great. Vehicle is taken in quickly and serviced properly the first time. The service people are helpful and informed. Sales is typical sub par. Sales people can not answer questions abo serviced properly the first time. The service people are helpful and informed. Sales is typical sub par. Sales people can not answer questions about the cars. I am an engineer and ask technical questions. Most sales folk have not read the car owners manual. I have tried to get internet pricing with no results. More
by johnpyanko
Employees Worked With
Don't remember
July 07, 2012
Larry is the best customer service person to deal with. He is very friendly and always accomadating.He is usually able to get my car in when it's convenient for me. He is very friendly and always accomadating.He is usually able to get my car in when it's convenient for me. More
by fchetfoster
Employees Worked With
Larry
June 27, 2012
my vehicle was totaled because of a hail storm. i went into body shop for a estimate. steve said it was not safe to drive my vehicle and immediately got me a rental from nemer so i would not have to go t into body shop for a estimate. steve said it was not safe to drive my vehicle and immediately got me a rental from nemer so i would not have to go to enterprise. he dealt with insurance co. and got my car to ins. adjuster.he let me know what my options were when a vehicle is totaled. I will always take all our vehicles to nemers body shop because of him and also the girl that works with him More
by lfrulla
Employees Worked With
steve and girl
May 20, 2012
Matt was kind to remind me that my tires and brakes may be in need of replacing and there was a great rebate offer ! Thank you Matt! New tires and brakes with a excellent refund! be in need of replacing and there was a great rebate offer ! Thank you Matt! New tires and brakes with a excellent refund! More
by csheil
Employees Worked With
Matt
May 14, 2012
Nemer Ford has been my best car buying experience to date. And I love my Ford Edge! Whenever I go in for routine service, everyone is curteous and friendly. I like the fact that they have a driver that date. And I love my Ford Edge! Whenever I go in for routine service, everyone is curteous and friendly. I like the fact that they have a driver that brings you home and picks you up so your not having to wait there for your vehicle. I would highly recommend Nemer Ford. More
by sdrouin
Employees Worked With
service shop
May 14, 2012
Efficiently and promptly met my needs as a customer and driver of a Ford vehicle. Repairs were performed and car returned to me in a convenient fashion and satisfactory workmanship driver of a Ford vehicle. Repairs were performed and car returned to me in a convenient fashion and satisfactory workmanship More
by sgosin
Employees Worked With
Service Manager
April 13, 2012
I bought my 2008 Ford Focus from Nemer Ford and have returned every year for excellent service. They have kept my vehicle in perfect shape and I have never had any problems. All required work has been returned every year for excellent service. They have kept my vehicle in perfect shape and I have never had any problems. All required work has been performed quickly and at a reasonable price. The personnel have been courteous and pleasant at all times. More
by rmann163020ny
Employees Worked With
Service Manager
April 12, 2012
The service and parts guys are great! The vehicles that I have taken there have been serviced properly and in a timley manner. I have never had a bad sxperience. have taken there have been serviced properly and in a timley manner. I have never had a bad sxperience. More
by F250Dude
Employees Worked With
Jim, Bob and Chris
April 05, 2012
I took my car in for a new fuel pump. Its a 3 hour job, I was charged for 5 hours of labor. The fuel pump, if i bought it from napa was $199, Im sure the dealer gets it for half that price. Nemer ford charge was charged for 5 hours of labor. The fuel pump, if i bought it from napa was $199, Im sure the dealer gets it for half that price. Nemer ford charged me $395 for the part. All in all a new fuel pump for my lincoln $913 !!!! I complained to customer service and was told a manager would contact me, it never happenned, I imagine b/c the price gouging was inexcusable. I understand that "the dealer costs more&" for repairs but this abuse was obnoxious and insulting. I cannot believe it even went on at a business that considers itself professional. More
by smatarazzo
Employees Worked With
service department
