Nelson Mazda Murfreesboro - Service Center

I had my vehicle towed to Nelson to replace the alternator initially. An option I thought of was to trade my car in and take the loss of value instead of putting money into the repair. I figured it alternator initially. An option I thought of was to trade my car in and take the loss of value instead of putting money into the repair. I figured it would be a stress filled situation with that type of deal and too much hassle for the dealership to entertain that idea. However, Alysson made the entire process the easiest I’ve ever experienced with a dealership. She has an extremely up front and honest approach which is greatly appreciated. The patience she has to have to deal with my awful communication is top notch. I want to say thank you to her and my guy, Orlando, for going out of their way to pick me up from my apartment to get me to the dealership. 10/10 legit good people. More

Very friendly and helpful. Finished in the time notified. Gave 4 stars because the showroom was under construction. Gave 4 stars because the showroom was under construction. More

The people at the service counter are very courteous and try to help out any way they can. Our car would not start. They sent a tow truck to pick it up and did not charge us for the tow. We had the free use try to help out any way they can. Our car would not start. They sent a tow truck to pick it up and did not charge us for the tow. We had the free use of a loaner while our car was serviced. We had to get a new engine control module and the price was discounted. Very pleased with the whole transaction. More

My experience was amazing! I forgot to leave my car keys. The associate came to me and got the keys. The atmosphere was warm and inviting. The associate came to me and got the keys. The atmosphere was warm and inviting. More

Like always, a Nelson Mazda always makes getting my vehicle serviced fast and easy, and they have an amazing focus on customer service at the same time! There’s only one place I go to get my Mazda serv vehicle serviced fast and easy, and they have an amazing focus on customer service at the same time! There’s only one place I go to get my Mazda serviced, and it will always be Nelson Mazda! More

It is very clean and comfortable waiting area. Service staff is very friendly and helpful. staff is very friendly and helpful. More

The dealership is always clean including the waiting area. The staff we have dealt with are friendly and knowledgeable. area. The staff we have dealt with are friendly and knowledgeable. More

I didn’t even have an appointment and I got right in. It’s always amazing It’s always amazing More

Nelson Mazda did a great job getting my vehicle up and running. Will definitely return running. Will definitely return More

Timely service! I was allowed to drop off my car to run a couple more errands, and received updates and a video of my car’s ‘green’ status. couple more errands, and received updates and a video of my car’s ‘green’ status. More