Nelson Mazda Murfreesboro
Murfreesboro, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Best Car Buying Experience to Date I started my negotiations through e-mail and Ben was professional, quick to respond, and friendly. These traits extended through to the rest of the s I started my negotiations through e-mail and Ben was professional, quick to respond, and friendly. These traits extended through to the rest of the staff when I arrived for a test drive. I could have chatted with Ben, David, or Adam all day. The customer service really was second to none. As for the Nelson Mazda itself, the 3-day return or 7-day exchange policy is a refreshing break from the norm. As is the fact that the sales personnel do not work on commission. Lastly, as a business person, I know that you are only as successful as your team. When I heard about a few of the ways Nelson Mazda recognizes their staff, I thought - Bravo! Employee recognition is incredibly important. From a strategic view, if you treat your employees well, they are more likely to treat your customers well also. With my experience, I can say that it is working. Lastly, they only got 4 stars on price because I never give 5 stars. They are transparent with their pricing and each aspect of the transaction, so you know what you are paying. (Buying Experience is a 5) More
I'm a happy camper Just got home with our "new" used Miata and we're very pleased. Dealt with Ben, Humberto and Adam and things couldn't have gone smoother. Very low k Just got home with our "new" used Miata and we're very pleased. Dealt with Ben, Humberto and Adam and things couldn't have gone smoother. Very low key, no pressure, enjoyable experience. The price was right when we got there and they didn't tack on anything extra. We'll check their inventory when we're in the market for another car. More
Best car saleman you will ever meet Dealing with Ben was the best car buying experience my wife and I ever had. The most important thing he said to me was whether you buy car or not, I w Dealing with Ben was the best car buying experience my wife and I ever had. The most important thing he said to me was whether you buy car or not, I want you to walk away happy. No pressure, we will explore all options and will take our time. Now that is a kind of a car experience you want out of both from a dealership and a car salesman. Sadly in the end, we didn’t find the car that was in our budget that we liked. He kept his word about being honest and no pressure, we did walk away happy and continue with our car search. Ben was also a funny guy, kept the experience alive throughout our process whether it was going for a test drive or just browsing around the car before taking it out for a test drive. We will visit them again in the future when our time has come for another vehicle. Unfortunately for now, we have bought another vehicle somewhere else. Price was a factor the reason we didn’t buy from them that night. However Ben did an excellent job throughout the process, we will give him call for our future visit, no matter what, you will walk away happy. Thank you again Ben. More
Ringing in the new year with a sweet 2017 Mazda CX3 I love my new car. It's stylish, responsive, and fun to drive. I had a wonderful experience from start to finish at Nelson Mazda. The Product Speciali I love my new car. It's stylish, responsive, and fun to drive. I had a wonderful experience from start to finish at Nelson Mazda. The Product Specialist was knowledgeable, professional, and respectful. I felt like I was treated fairly and got a good deal. All of the employees I dealt with at Nelson Mazda were courteous and I highly recommend purchasing a car from Ben M. More
Best Car buying experience thus far! From the time we pulled into the lot until we walked away keys in hand Ben M. Along with the staff at Nelson Mazda showed us that car buying can be a From the time we pulled into the lot until we walked away keys in hand Ben M. Along with the staff at Nelson Mazda showed us that car buying can be a positive and fun experience. I enjoyed every moment of the process and am extremely happy with my purchase. Thank you Ben for taking care of us! More
Ben is great! This was my first car purchase and I couldn't have asked for anyone better than Ben. He was so helpful and genuine and I really felt comfortable worki This was my first car purchase and I couldn't have asked for anyone better than Ben. He was so helpful and genuine and I really felt comfortable working with him. I never felt pressured in any way and I truly felt like Ben was looking out for my best interest. He was extremely knowledgeable and answered any questions that I had. couldnt have asked for a better experience. Thanks again, Ben! More
Detailed and personal suervice a plus The folks at Nelson Mazda of Antioch were great! My wife and I were informed of nearly every nuance of the CX9 we bought. Our sales person knew the c The folks at Nelson Mazda of Antioch were great! My wife and I were informed of nearly every nuance of the CX9 we bought. Our sales person knew the car's spec's forwards and backwards. They guided us step by step along the way through what would have been a grueling financing process (so many papers to sign). No pressure to buy the undercar body coating, pin stripes, and other dealer add on's like at other places. Very pleasant car buying experience. More
Extremely knowledgeable and helpful We were having my vehicle serviced yesterday, and decided while we were waiting to go look at the used cars. We had no intention of buying another ve We were having my vehicle serviced yesterday, and decided while we were waiting to go look at the used cars. We had no intention of buying another vehicle. This was just something to kill a little time. Alisa Jordan was so helpful and knowledgeable about the vehicles we were interested in. Although we did not find our perfect next automobile yesterday, Alisa assured us that she will be on the lookout for any potential matches meeting our criteria. Here it is the next day, and she has already informed us of a possible match! Wow! She is on it! I am confident that she will find our perfect next vehicle, whenever that may be. More
Service with a smile Greeted with a smile by Ben Mulaosmanovic and he went right to work. Ben listened to my wish list and was able to suggest a car that was perfect for m Greeted with a smile by Ben Mulaosmanovic and he went right to work. Ben listened to my wish list and was able to suggest a car that was perfect for me. He delivered more than I asked for and kept it within my budget. Ben was the complete opposite of a traditional car sales person. From the time I walked into the dealership until i drove out could not have been more than 2 hours. Believe it or not it was a fun and painless experience. Ben you rock and I enjoyed your humor. I have already recommended Ben Mulaosmanovic to a family member. More
Elijah taylor professionalism Recent purchase ford focus.sales person very kind knowledgeable and professional.will shop here again if need a car.new if Gods will.constance deramus Recent purchase ford focus.sales person very kind knowledgeable and professional.will shop here again if need a car.new if Gods will.constance deramus More