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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,237 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,237 reviews

March 12, 2018

Misleading pictures (? photoshop) I spoke with Adam on the phone for him to give me a good visual of the vehicle before traveling to TN from Birmingham AL. My intent was to purchase More

by TERESA BELL
Recommend Dealer
No
Employees Worked With
Elijah Taylor, Adam Taylor, Nicole Rogers
Mar 13, 2018 -

Nelson Mazda Murfreesboro responded

Teresa, We are truly sorry for the issues you encountered on your visit. We understand you have spoken with Randy and want to keep the lines of communication open from here on out. We don't desire to have this kind of experience and are willing to listen and correct at any time.

March 06, 2018

Eli is the man! Great customer service from Eli! His smiling face and jokes made the experience great and he answered all the questions I had and continue to bug him More

by Zoom8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy, Benjamin Mulaosmanovic, Humberto Ornelas JR, Elijah Taylor, Steve Restivo
Mar 06, 2018 -

Nelson Mazda Murfreesboro responded

Thank you so much for the kind review! We appreciate you working with us along the way and giving us feedback. We hope you are enjoying your new car. We look forward to helping even from a distance any time in the future!

February 27, 2018

"Elijah and Ben are the men!" From the moment I walked in the door I was treated with respect and honesty. Everyone was very professional and made me feel comfortable during the wh More

by scott quimby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Mulaosmanovic, Omar Rodriguez, Elijah Taylor
February 26, 2018

Undisclosed damage/repair Purchased a 2015 Mazda 3. Discussed looking for previous damage on car with salseman and was told that they use enhanced inspection practices with More

by LarryJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Chanthavong, Benjamin Mulaosmanovic, Adam Taylor
February 26, 2018

Positive experience! From the time I called to set up a test drive til my last interaction with Nelson Mazda, I was treated with respect and honesty! Elijah was the sales More

by Ellen Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Taylor
February 26, 2018

Go see Joe and Ben Joe and Ben were fantastic! No pressure, very informative and down to earth, and the used cars I test drove were fresh and clean and looked well-maint More

by CaseyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Mulaosmanovic, Joseph Leming
February 19, 2018

Elijah Taylor is the MAN I came to this dealership to try out a vehicle and Elijah Taylor was assigned to me as a sales rep. He was STELLAR. He knows his vehicles backwards an More

by Everkleen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Taylor
February 15, 2018

Great product specialist equals repeat business! We appreciate Tom Chanthavong, he kept up with us since our first mazda3 lease. We did business with Nelson Mazda because of him. Thanks again Tom! More

by Immanuelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chanthavong, Benjamin Mulaosmanovic, Adam Taylor
February 15, 2018

Efficient and honest. The sales staff worked hard to find the vehicle I wanted and was very honest with the numbers and found something that worked for my budget. More

by Informedbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chanthavong
February 11, 2018

Amazing Customer Service We were in the market for a used car thanks to a car wreck. When we didn’t see anything that fit our needs we continued looking but so did our sales s More

by tksneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chanthavong, Benjamin Mulaosmanovic
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