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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,237 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,237 reviews

July 03, 2013

Mike was very helpful. He was knowledgeable about the car I purchased, and he also didn't pressure me to make any decisions. He almost made me forget that he was a car salesman due to him being personable. More

by cmartin409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roa
June 19, 2013

I have bought cars from many dealerships over the years, and "none" of them compare to the outstanding level of service I received from Al and Lee! They did everything they could and truly bent over backwa More

by drew2821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Hicks, Al Henson
June 08, 2013

Dear Tom, I'll be to the point- the customer Dear Tom, I'll be to the point- the customer service and quality of the Mazda is impressive. My experience of Tom's friendliness and the test driv More

by 102011alhrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chanthavong, Al Henson, Tom Chanthavong
May 30, 2013

I had been online car shopping for months. I did not have a particular make or model in mind. I just wanted a nice looking, low mileage car within a price range I was comfortable with. I also did not want an More

by jamiemorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2013

I went to Nelson Mazda expecting to only be able to purchase a used vehicle and left with a brand new car at the price that I was looking for. The sales persont Tom that I worked with was wonderful and More

by lgross1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom C, Tom Chanthavong
May 07, 2013

On 05/03/13, I went into Nelson Mazda to look at a $5000 car. I was quite skeptic as 1) I am female (so I brought along my brother), 2) previous interaction with others in sales came across pushy, 3) my cre More

by Calandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chanthavong, Tom Chanthavong
May 09, 2013 -

Nelson Mazda Murfreesboro responded

Thanks so much for the kind words! We're so glad we were able to provide you with the excellent customer service and integrity we pride ourselves with. I'll pass your note on to Tom, Manuel and Chris. Please don't hesitate to let us know if we can help you enjoy your new Toyota, and we look forward to seeing you in our service lane!

April 30, 2013

going into this process i did not think that i would be able to get a car because of my credit. tom and kyle mountsier made it very easy and they worked very hard to ge met in a car that was affordable and More

by chansden86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chanthavong, Tom Chanthavong
May 09, 2013 -

Nelson Mazda Murfreesboro responded

We're so glad we were able to get you into a great vehicle! Kyle is relatively new to our team, but he's a great asset to have here at Nelson Mazda. Our goal is to give the best experience when looking for a vehicle and we're glad that happened with Tom and Kyle. Enjoy and hope to see you in our service lane!

January 30, 2013

I am hugh on a companies ability to give exalent costomer servise. When it came to buying my second mazda I went back to Nelson Mazda hickory hollow because they gave what I think is Great costomer service n More

by Tnstruk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 29, 2012

I have all in all purchased 5 vehicles - all new - from different dealerships throughout Tennessee, and this experience at Nelson Mazda at Hickory Hollow was by far way above and beyond what I have experie More

by rdt5875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Kiesewetter
October 01, 2012

I just bought a 2012 Mazda 3 at Nelson Mazda, and I am pleased to recommend this dealership. I received excellent treatment in terms of customer service, and their price was outstanding. I am the kind More

by pdubya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam White
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