Nelson Mazda Murfreesboro
Murfreesboro, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Mike was very helpful. He was knowledgeable about the car I purchased, and he also didn't pressure me to make any decisions. He almost made me forget that he was a car salesman due to him being personable. I purchased, and he also didn't pressure me to make any decisions. He almost made me forget that he was a car salesman due to him being personable. I would certaintly recommend him!!!!!!!!! More
I have bought cars from many dealerships over the years, and "none" of them compare to the outstanding level of service I received from Al and Lee! They did everything they could and truly bent over backwa and "none" of them compare to the outstanding level of service I received from Al and Lee! They did everything they could and truly bent over backwards to meet and exceed my needs and expectations! If everyone knew how fantastic these 2 men are, and how fantastic Nelson Mazda is, no dealership would "ever" stand a chance! I whole-heartedly recommend Nelson Mazda, as well as Al & Lee, to anyone who wants to buy a car!! I don't only look at them as a dealership that I will always and only do business with; but I consider them my friends! More
Dear Tom, I'll be to the point- the customer Dear Tom, I'll be to the point- the customer service and quality of the Mazda is impressive. My experience of Tom's friendliness and the test driv Dear Tom, I'll be to the point- the customer service and quality of the Mazda is impressive. My experience of Tom's friendliness and the test drive of the highway and side roads proved to me that the vehichle performs well. The business manager made the paperwork smooth and when I heard the interest rate I could not say, "no". I made a wise decision buying a Mazda CX5. God bless you, Angela Harrris More
I had been online car shopping for months. I did not have a particular make or model in mind. I just wanted a nice looking, low mileage car within a price range I was comfortable with. I also did not want an a particular make or model in mind. I just wanted a nice looking, low mileage car within a price range I was comfortable with. I also did not want anything with a light interior. I somehow came across a Mazda2 listed with Nelson Mazda that fit all my wants. I called them first to be sure they still had the vehicle. I spoke with Lindsey and she was very nice. I told her I was coming by to take a look at the vehicle. She took my name and number and said she would let someone know I was coming by to see it. I know Mazda is a well built reliable car and I usually put over 200k on anything I own. I also listen to the Fish and know that Doug is a big fan of Mazda and Nelson Mazda. When I got to the dealership I was greeted by Lindsey and David Rashaad. My overall experience was great. Everyone was very nice and I don't mean nice like we have to be nice because it's our job. I mean they were genuinely nice people. I could not have asked for a nicer salesman than David. My husband and I both enjoyed working and talking with him during the sale. I would highly recommend Nelson Mazda and David Rashaad to anyone. ZOOMZOOM! More
I went to Nelson Mazda expecting to only be able to purchase a used vehicle and left with a brand new car at the price that I was looking for. The sales persont Tom that I worked with was wonderful and purchase a used vehicle and left with a brand new car at the price that I was looking for. The sales persont Tom that I worked with was wonderful and took the time to talk to me about what i was ooking an was gnuinely concerned that i had a great buying experience. The Finance dept did a fantastic job of going over all of the paperwork so knew what I was signing and what all of the numbers meant. Overall my buying experience here was one of the best I have ever had and would definitely recommend Nelson Mazda to anyone looking for a vehicle. More
On 05/03/13, I went into Nelson Mazda to look at a $5000 car. I was quite skeptic as 1) I am female (so I brought along my brother), 2) previous interaction with others in sales came across pushy, 3) my cre car. I was quite skeptic as 1) I am female (so I brought along my brother), 2) previous interaction with others in sales came across pushy, 3) my credit history. Well, all I can say is that Nelson Mazda was the COMPLETE opposite! I called first and spoke with Al (thank you by the way) who said to come on it regardless of what I thought may hinder me...so I did. I had every intention of getting no more than a 2000 Honda Accord for $5000 seen on their website, and no one was going to talk me out of that (so I thought). I had previously prepared myself for what I thought (with no history of financing and cars) I could get. Well, after my extremely astonishing service I walked out of there with a 2010 Toyota!!! Nelson Mazda employees are one of a kind (Tom/Manuel/Chris??)!!! Thank you for taking a chance because now they are stuck with me FOR LIFE!!! Their service is so amazing, my brother who is also in sales (like seriously can sell YOU your own bath water) traded his car and purchased a BMW. Words cannot explain the experience so I will just recommend that you go; try them and see what they can do vs guess. After all, they are the experts!!! More
going into this process i did not think that i would be able to get a car because of my credit. tom and kyle mountsier made it very easy and they worked very hard to ge met in a car that was affordable and able to get a car because of my credit. tom and kyle mountsier made it very easy and they worked very hard to ge met in a car that was affordable and reliable they did everything they could to work with me and my circumstances tom even brought the care to my house because i didnt have a way to get to the dealership in my opion he and kyle went out of their way to help me they went beyond what was expected i will never forget them for how they helped me and i will tell everyone i know about them it was the best experience i have rver had purchasinh anything More
I am hugh on a companies ability to give exalent costomer servise. When it came to buying my second mazda I went back to Nelson Mazda hickory hollow because they gave what I think is Great costomer service n servise. When it came to buying my second mazda I went back to Nelson Mazda hickory hollow because they gave what I think is Great costomer service not to mention a really fair deal on my trade and a fair deal on my new car. David my sales man had helped me buy a mazda 5 in the past, and worked hard to help me buy the replacement for the 5, the new cx5. Were we to buy a new mazda agian, I would buy form Neslon Mazda Hickery Hollow and from David Rashaad. More
I have all in all purchased 5 vehicles - all new - from different dealerships throughout Tennessee, and this experience at Nelson Mazda at Hickory Hollow was by far way above and beyond what I have experie different dealerships throughout Tennessee, and this experience at Nelson Mazda at Hickory Hollow was by far way above and beyond what I have experienced at any other dealership. My car buying experience began while looking online at Nelson Mazda's web page. I submitted a credit application online and also requested an e-quote for the vehicle that I wanted...the next morning I received a call from David Rashaad needing a little bit more information and asking if I would like to come in and get my trade-in valued and get into a new car. At first, I dreaded this experience because of the past experiences that I had had at other dealerships. I am currently sick with the flu and knew that I did not want to spend a lot of time at a dealership haggling with pricing, getting my car evaluated, etc...I needed to be at home getting better. I reluctantly got ready and went into the dealership. I was immediately greeted at the door and told them that I had been talking with David. David came out to the showroom and greeted me and my partner with a warm smile and friendly handshake. I told him that I really didn't want to spend a lot of time there because I wasn't feeling well and he told me that he would get me in and out of there as soon as he could. My trade-in was evaluated and not only did they pay off the loan that I had on it...they gave me more to use as a down payment - which is something that I did not expect. I test-drove a car and decided on it...and that's when the "behind-the-scenes" experience happened. The first deal that they brought to me was out of my price range and I would not have been able to make those payments. The second deal was a lot better! The whole experience took about 3 hours, and was painless. David and the finance manager worked with me on getting me into a car that I both liked and could afford. I have some credit problems and was amazed that they were able to get me the deal that they were able to get me! After I accepted the deal that they gave me it only took about 20 minutes to get all of the paperwork signed and get everything done. This was definitely a GREAT EXPERIENCE, and I am extremely thankful that the employees that I dealt with were compassionate about my situation and did not pressure me into buying...I felt that my partner and I were the ones that made the decision to buy - not them. I highly recommend this dealership for their professionalism...and I will definitely return to them to get another vehicle! Thank you so much David for making this car-buying experience a pleasant one - very professional!!! More
I just bought a 2012 Mazda 3 at Nelson Mazda, and I am pleased to recommend this dealership. I received excellent treatment in terms of customer service, and their price was outstanding. I am the kind pleased to recommend this dealership. I received excellent treatment in terms of customer service, and their price was outstanding. I am the kind of guy that does a lot of research before I purchase a new car, and Nelson Mazda's price exceeded my expectations. They were very fair on the price they gave me for my trade-in (a 2007 Mazda 3), and they worked hard to get me the best deal possible on financing. If you are looking for a Mazda or a good used car in the Nashville area, do yourself a favor and stop in at Nelson Mazda Hickory Hollow. More