Nelson Mazda Murfreesboro

Extremely happy Awesome service and sales representative. He was very knowledgable but not pushy. Answered all my questions and made sure I was taken care of. Everyon Awesome service and sales representative. He was very knowledgable but not pushy. Answered all my questions and made sure I was taken care of. Everyone here was great, but Ben was outstanding! More

Nelson Mazda My experience with Ben and his team at Nelson Mazda was stellar! This was the most courteous, honest, and comfortable experience I have ever had when My experience with Ben and his team at Nelson Mazda was stellar! This was the most courteous, honest, and comfortable experience I have ever had when purchasing a car! Ben was like working with a family member or friend - very trustworthy! I left the lot in a few hours, blessed with my own set of wheels and NEVER had buyer's remorse! Thanks again to Ben for your honesty and integrity. More

Fantastic car and purchase experience Just bought a Mazda 3 s Grand Touring from here, the people I met here were genuine and hardworking; test driving with Romaine helped us confirm the M Just bought a Mazda 3 s Grand Touring from here, the people I met here were genuine and hardworking; test driving with Romaine helped us confirm the Mazda 3 was the right car for us, we had test driven a Nissan Altima the night before, but it was meeting Al Henson that sealed the deal for us, you cannot ask for a more helpful, genuine, hardworking person to make sure the whole process was smooth and easy for my wife and I to get the car with the color and trim we wanted. The car is just beautiful, we love everything about the car, and we appreciated the service that came with it. More

Second Time's A Charm! (...Again!) June 11, 2014 I visited my local KIA Dealer 5 years ago because I really wanted a Kia Forte. They treated me like CRAP! So I went to Nelson Mazda of June 11, 2014 I visited my local KIA Dealer 5 years ago because I really wanted a Kia Forte. They treated me like CRAP! So I went to Nelson Mazda of Hickory Hollow instead, and they gave me a GREAT DEAL on a Ford Focus and treated me with nothing but kindness and respect. After that one sale, they earned my loyalty for good! I started looking for another new car this month, and I found the PERFECT one for me at Nelson again -a 2010 Kia Forte, which I have wanted for 5 years now. However, the one I had my heart set on, had not arrived at the dealership yet, when I visited on a recent Saturday. I spoke with Ben Mulaosmanovic that day, and he assured me they would inform me as soon as it came in and would do everything they could to get it all ready for me as quickly as possible. When it arrived there 3 days later, Ben, called me right away to let me know, and as of that moment, he (and the rest of the Mazda staff) did an absolutely WONDERFUL JOB to get that car through the safety inspection, and get it all cleaned and shined up for me as quickly and thoroughly as possible. They did not "pressure" me at all, or try and get me interested in something more "high-end" or expensive that I couldn't afford, or that I didn't need. They allowed me to set my own pace, and when they understood I knew what I wanted, they helped me come up with something that was in MY best interest, not theirs. And THAT one key quality, truly earned my RESPECT for THEM, as a great local business. One I will return to again and again. The entire staff at Nelson (and Ben, especially) went entirely ABOVE AND BEYOND my expectations, to do everything they could to get that car into my hands quickly, and to get the right payments worked out for me, and that very night I drove it off the lot... a VERY happy customer, once again! I would like to THANK the entire Nelson of H.H. staff, (and salesman Ben M. in particular), for not only valuing my patronage and my loyalty to them, but also for treating me with utmost respect, valuing my business, and for doing everything they could to cater to my needs and wishes as a customer who know exactly what I wanted, and they did it with the highest level of excellence and commitment. So, next time I am looking to purchase another vehicle in another few years or so, I will be a happily returning customer to Nelson, and you can bet the 3rd time will be a charm too! THANK YOU SO MUCH, BEN AND THE ENTIRE NELSON OF HH STAFF!! You have earned my loyalty once again, and not only will I be returning again in a few years, but I will also recommend Nelson Mazda to all my friends and family who are looking to buy a vehicle in the near future!! Keep up the EXCELLENT WORK!!! Sincerely, Tammy L. Holtz More

Great Service Nelson mazda has a great group of people working for the best interest of the customer. They listen carefully and are very clear on their offer. I lov Nelson mazda has a great group of people working for the best interest of the customer. They listen carefully and are very clear on their offer. I loved buying my Mazda 2 from this dealership and with the help of Ben and the manager, I left with a smile on my face. I strongly recommend this dealership! More

Pleasant Experience I came to this dealership a little apprehensive. Upon arrival, I was greated by a sales associate that made me fill welcome and comfortable. The sal I came to this dealership a little apprehensive. Upon arrival, I was greated by a sales associate that made me fill welcome and comfortable. The sales associate asked pertinent questions to qualify me for the best selection and did not offer less than quality vehicles. I will forever consider this dealership when I have to purchase any other vehicle. Thank You, Debbie S. Aird More

Amazing!!!!!!!!!!! I just have to say that my experience today at Nelson Mazda/Hickory Hollow was amazing! I have only purchased a few cars in my lifetime, but as a sing I just have to say that my experience today at Nelson Mazda/Hickory Hollow was amazing! I have only purchased a few cars in my lifetime, but as a single lady with a discharged bankruptcy, my purchase today was handled very professional and my salesman Ben M. was so kind and understanding. He saw to my every need. I would highly recommend the Hickory Hollow Nelson Mazda team to anyone looking to trade or purchase a vehicle. I just cant say enough about everyone I encountered there today. Kindly, Debbie Auville More

Howard's Used car adventure Haven't purchased a vehicle in 11 years and was apprehensive about looking for a vehicle for our daughter. The team at Nelson Mazda in Hickory Hollow Haven't purchased a vehicle in 11 years and was apprehensive about looking for a vehicle for our daughter. The team at Nelson Mazda in Hickory Hollow did a GREAT JOB in finding just the right vehicle for us and at a fantastic price. Would recommend this dealership to any of our friends. More

Bad experience and lied about the warranty After bought a car from this dealership what I encountered was unbelievable. I was told I have a 90 days warranty and after that I have the option of After bought a car from this dealership what I encountered was unbelievable. I was told I have a 90 days warranty and after that I have the option of buying an extended warranty. Again I was told time and again if I have any problems with that car in 90 days just to bring it back and will be taking care of. But guess what..I was having a front light problem with this car from day 1. I brought it back a bulb was changed and still have the same problem. Second time I went back to this dealership before the 90 days of warranty..I was told a different story that I have to pay..I asked to speak with a manager called Tim. And he was rude, very unproffessional and hung up the phone with me. This was how bad this dealership. I am no longer carry on their logo on my tag plus I wouldnt recommend anyone to have the same experience I had. All the sweat talk you get from this dealership is until you buy the car and then bye... More