Nelson Mazda Murfreesboro
Murfreesboro, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Very Satisfied Customer I couldn't be happier with the way my car buying experience went. From the moment I walked in, Ben made sure to listen and find out what I wanted and I couldn't be happier with the way my car buying experience went. From the moment I walked in, Ben made sure to listen and find out what I wanted and needed in a car, and then let me pick out cars to look at. At other dealerships, I have felt like I was being pushed toward what the salesperson wanted to sell, but at Nelson Mazda I felt like they were honestly trying to find what worked best for me. Every dealership should learn from them! More
They hooked it up I bought a car from them a few months ago, had some issues and was able to get into a brand new car. They were able to work with my credit even though I bought a car from them a few months ago, had some issues and was able to get into a brand new car. They were able to work with my credit even though it wasn't the best, and there was no pressure. Ben was very laid back and was able to find a couple cars in my range and was able to stick with my monthly payment. No hassle, very quick process More
Best buying experience EVER!!! Hands down the most enjoyable buying experience ever. I have bought many cars over the years, but I will say that Ben M at Nelson Mazda, Antioch was Hands down the most enjoyable buying experience ever. I have bought many cars over the years, but I will say that Ben M at Nelson Mazda, Antioch was the most enjoyable and product knowledgeable man that I have ever purchased a car from....No pressure at all. Told him upfront what we were looking for and what are budget was, and off he went.....Unfortunately for him he had to endure three different test drives before my wife and I were both happy and in agreement.....We purchased a used 2012 Mazda CX-7.. ,and couldn't be happier......The whole process was auctually a breath of fresh air...than to top that off, the finance agent we had the pleasure of meeting, Mr. Allen just put it over the top with his professionalism and light humor to make the processing of signing the many papers required, an enjoyable experience also.....would recommend this dealer to anyone that asks....Hands down More
Great buying experience for a first time buyer From the get go, everyone was incredibly helpful, up front with me about the buying process, and very friendly. I am a first time buyer and was lookin From the get go, everyone was incredibly helpful, up front with me about the buying process, and very friendly. I am a first time buyer and was looking for a new vehicle that I could drive "until the wheels fell off" for a reasonable price. After test driving a CX5 and a 6, I decided to go with the Mazda 6, and couldn't be happier with the vehicle. Throughout the process, Ben was very kind and was sure to answer my many questions adequately or find the answer if he was at all unsure. When it came down to pricing and numbers, Randy was very helpful and informative on any topic I broached, and found any and all discounts that were applicable to me. In fact, he offered more for my old car that I would have been able to get by selling it privately. I was shocked and so pleased that everyone there was willing and able to help me at every turn. After purchasing the vehicle and being assured that an after market remote start would be put on the vehicle (my choice), it was discovered that it would not work correctly on the 2015 Mazda 6. So, instead of just leaving me without a remote start, Ben immediately placed an order for the factory version (much more expensive, but was made for that vehicle) and had the remote start system installed there at the dealership with no extra charge. I was given a loaner car when I needed it, and Randy even approved use of it out of state for my travel. I was impressed by the level of commitment to a good buying experience for their customers and their willingness to be up front and honest about everything that was happening. I never felt that anyone was trying to pull one over on me, or that anyone was pressuring me to buy like I expected would happen. Once it came down to financing, Careginald was great and took his time to explain the numbers, warranties, and the financing process to me as needed. I really appreciated his help in what could have been an extremely confusing conversation. Overall, I really enjoyed my experience, and should I need a new car in the future, and if the same set of people are there, I wouldn't mind coming back to them. More
Nelson Mazda and Ben M. are exceptional! Nelson Mazda is great! They worked with me to give me the deal I needed. I really appreciate their Christian principles! If you are in the market for Nelson Mazda is great! They worked with me to give me the deal I needed. I really appreciate their Christian principles! If you are in the market for a new car, I highly recommend them! If you would like an exceptional salesman ask for Ben M.!!! More
Overall Good Experience After a very bad experience at another local dealership, I thought Ben and the Nelson Mazda Hickory Hollow staff were very helpful, courteous and took After a very bad experience at another local dealership, I thought Ben and the Nelson Mazda Hickory Hollow staff were very helpful, courteous and took great care of me. More
Elijah Rashad Taylor is the best Product Specialist ever!!! I have nothing but adjectives to speak about Elijah Rashad Taylor, product specialist, and the best compliments to describe the wonderful experience I I have nothing but adjectives to speak about Elijah Rashad Taylor, product specialist, and the best compliments to describe the wonderful experience I had Saturday morning at the Mazda on 5300 Mount View Road, Antioch, Tennessee 37013. Mr. Elijah was very professional from beginning to ending. After leaving the Kia dealership I decided to just take a trip to Mazda before my next appointment with Chevrolet. Mazda is where I should have gone first because of the details to meet all of my needs. Assuring me that the car I drove off the lot with would be the right car for me. I love my New 2014 Mazda 2. It’s at a price I can afford, the color I wanted, and with a good interest rate. The whole experience at Mazda has completely changed my mind about any other make or model of cars. For now on I am a lifetime Mazda customer for life. Thanks to all the benefit and warrants of buying a Mazda, I feel protected for as long as I have my car. Thanks even more to Mr. Elijah Rashad Taylor, because if it was not for his dedication, effort, hard work, and determination to make sure that my needs were more important to him, than selling me a car, I might have walked away. Thanks to the Elijah, the sale’s manager, and the finance manager for making my transaction, friendly, easy, and satisfying. This Mazda dealership was completely on point. Thanks again Mazda More
buying expearance was great. My buying expearance was great its what happens after that sucks I have a car that no one at mazda can fix and that is how it was sold to us broken, c My buying expearance was great its what happens after that sucks I have a car that no one at mazda can fix and that is how it was sold to us broken, check Eng light is on and even after being in the shop four or five times they still can't fix so now I am stuck with a $12,000 hunk of crap. They sure made a beleaver out of me. More
Sales Manager Excellent Customer Service even the second time around dealing with them in 15 years! I would recommen family and friends to buy a vehicle there! Excellent Customer Service even the second time around dealing with them in 15 years! I would recommen family and friends to buy a vehicle there! More
Easiest Car Buying Experience I Have Ever Had This was by far the easiest car buying experience I have ever had. Ben took the time to really find out what our needs were, what we were willing to p This was by far the easiest car buying experience I have ever had. Ben took the time to really find out what our needs were, what we were willing to pay and what we weren't. There was no haggling, trying to talk us into getting more than we need, etc. The selection process was easy since Ben knew what we wanted, the test drive went really well, with a long enough drive in different driving environments so we had a good idea of the cars handling. We were provided with a CarFax report on the car along with all the previous service records from the previous owner. We had limited time to shop so we really thought it would be a multi day process, but the staff was so friendly and efficient that we were able to complete everything in one evening. Highly recommend Nelson Mazda and Ben especially! More