Nelson Mazda Murfreesboro

Very trustworthy and friendly The salesman Ben was great and very patient, he spent the whole day working with us. Randy and Kenny were awesome as well. Where we were a little let The salesman Ben was great and very patient, he spent the whole day working with us. Randy and Kenny were awesome as well. Where we were a little let down at was when we were waiting on our counteroffer to be accepted, we were ushered into another room by the finance manager and was asked to start signing paperwork. We hadn't agreed to anything or been told what the final numbers were yet, even Kenny was a little surprised that we didn't know what our numbers were. We eventually agreed with the final numbers but would have liked some time to think it over before we were put into that position. Also we bought a fairly new car, it only had 15k miles on it, but did not receive complimentary services that usually come with car buying (i.e. full tank of gas and car detailed). Instead the car was a little dirty and the fuel tank was under half full. We were told that that the detail shop was closed for the day (understandable considering it was after 5pm on the fourth of July) and that fuel was for new car buyers. I have gotten both of these services anytime I have ever bought a car, even from a buy here-pay here. These are really minor complaints though in comparison with the service we received but useful criticism if you want the car buying experience to be truly exceptional. More

recent purchase Bill and Randy were great to work with. You had the car we wanted and make us a great deal. will do business again when the time is right. very happy Bill and Randy were great to work with. You had the car we wanted and make us a great deal. will do business again when the time is right. very happy with her new car. More

purchasing new car This was the first time I bought a car from a major dealership, and the service was amazing! The employees were friendly. And Ben was amazing. Never t This was the first time I bought a car from a major dealership, and the service was amazing! The employees were friendly. And Ben was amazing. Never thought getting a 2015 car would be so hassle free! Thank you guys so much! More

Treated like family! Customer focused, extremely pleasant sales experience. I wish I could transplant Ben to the Tampa area where I live! My daughter had literally, that Customer focused, extremely pleasant sales experience. I wish I could transplant Ben to the Tampa area where I live! My daughter had literally, that day, moved to the Nashville area and I went with her to purchase a car (her first time purchasing on her own). She was treated very well, was not pressured, and Ben was patient beyond belief. Highly recommend! My daughter also worked with Al to fixed a minor issue with the vehicle and everything was handled very much to my (and her) satisfaction. More

purchasing car My husband and I looking for a 2nd vehicle for several months shopping around comparing prices .We kept coming back to Nelson Mazda.Great prices and My husband and I looking for a 2nd vehicle for several months shopping around comparing prices .We kept coming back to Nelson Mazda.Great prices and friendly staff especially Ben and all the other team members. More

Never knew car salesmen could be so nice!!! I had a wonderful experience at Nelson Mazda. My budget was between 4-8k and I didn't know too much about cars and I was also in a hurry because I'm m I had a wonderful experience at Nelson Mazda. My budget was between 4-8k and I didn't know too much about cars and I was also in a hurry because I'm moving and starting school really soon. Needless to say, I walked in a little stressed out and wary of being ripped off or feeling uninformed, but Ben immediately reassured me that everything would be okay. He really got to know what my specific needs were and what would work for me. As soon as I saw the red Toyota Matrix, I thought, yes this will be perfect for me. If I am in Nashville by the time I get a new car I will definitely visit Nelson Mazda and seek Ben's awesome help again. More

Awesome day! I went in there with poor credit and $500 for a downpayment. I saw they had what I wanted for a fair price and that was all we focused on. Nobody tr I went in there with poor credit and $500 for a downpayment. I saw they had what I wanted for a fair price and that was all we focused on. Nobody tried up selling me, and they made sure they'd be able to work with me before coming in. Ben M was an exceptional salesman and was very easy to talk to. The finance department was able to get me a much better APR then I expected. I would recommend this dealership and would advise anyone to talk to Ben M. More

greatest car buying experience!! Ben was wonderful to work with and never pushed us. Found us the perfect vehicle that fit our budget. Felt more like we were dealing with a friend rat Ben was wonderful to work with and never pushed us. Found us the perfect vehicle that fit our budget. Felt more like we were dealing with a friend rather than a saleman. Ben is definitely a huge asset to Mazda. We will be repeat customers for sure!! More

New perspective of car salesmen!! I stared the car buying experience expecting the worst!! Everything from pushy and irritating to arrogant liars. Thankfully Nelson Mazda was nothing l I stared the car buying experience expecting the worst!! Everything from pushy and irritating to arrogant liars. Thankfully Nelson Mazda was nothing like that!! I have never experienced the thoughtfulness and kindness from any kind of salesman in my entire life. These people truly care about you and your car needs. They worked hard to get us what we wanted/needed. I will never shop anywhere else for a car!! I grew to care for and respect Ben and Al for their diligence and hard work to meet our needs. More

The best car buying experience ever! The employees listened to us and were not pushy. They created a relationship with us and cared for our needs more than selling cars. Ben Mulasmanovi The employees listened to us and were not pushy. They created a relationship with us and cared for our needs more than selling cars. Ben Mulasmanovic was friendly and made us feel welcome. We will use him again to help us purchase another car. Al Henson was very personable and welcoming. The employee who handled the paperwork for the purchase was also wonderful. Nelson Mazda made buying a car a wonderful experience. More