Nelson Mazda Murfreesboro

Best experience ever! I usually HATE the car buying experience but working with Ben made it feel more like working with a well known and trusted friend instead of being pre I usually HATE the car buying experience but working with Ben made it feel more like working with a well known and trusted friend instead of being pressured into a vehicle by a salesperson. We would definitely recommend Nelson Mazda and Ben M. to any and everyone looking to by a car. We will definitely use Nelson Mazda and Ben M. for future vehicle purchases! More

Easygoing I love Nelson Mazda! Everyone treated me like family. They answered all my questions and then some! And the process was fairly quick! I would defi I love Nelson Mazda! Everyone treated me like family. They answered all my questions and then some! And the process was fairly quick! I would definitely be a repeat customer and suggest them to anyone looking to purchase a vehicle. More

Amazing Really! My first time every going to a dealership or trying to purchase a vehicle! They made my experience worth while and acceptable! They helped me find a u My first time every going to a dealership or trying to purchase a vehicle! They made my experience worth while and acceptable! They helped me find a used but great vehicle. They did not give me any hidden fees, told me what I should do and should not do, they also told me a route to take to take care of my financial situation! I would go back again if needed! More

Best car buying experience Was great from the time me and my wife walked in to the time we left Tom was are man he helped us decide between a suv or a hatchback we pocked the ha Was great from the time me and my wife walked in to the time we left Tom was are man he helped us decide between a suv or a hatchback we pocked the hatchback and al got us an amazing trade in value on are car and an even better price on the new car we purchased we felt very much like they wanted us to be happy and not to just sell us a car because they needed to make a sale I don't have one bad thing to say about the dealership Tom AL or the financing guy he was great to stayed late and got all the paper work done right and super fast if you are interested in a car make this the first stop on your list!!!!! More

I have bought a LOT of cars. Tom and the staff at Nelson Mazda were so incredibly helpful and made SURE that we were happy and satisfied with everything about the car before we le Tom and the staff at Nelson Mazda were so incredibly helpful and made SURE that we were happy and satisfied with everything about the car before we left. They cleaned it extensively, helped us get a replacement key fob, windshield and 4 new tires in no time. They really went above and beyond for us. We still got the vehicle that we really wanted just below blue book with fees included in that price. We couldn't be happier with our service, the lack of hassle and haggle, and the professionalism of everyone there. I think we were there for 2 hours total, including tires, windshield replacement, test driving and financing. Amazing. More

Great Team to buy a car from. I was looking to buy a new MX-5 and there was not many around to drive. Over that weekend, my wife and I went to another dealer and saw that they add I was looking to buy a new MX-5 and there was not many around to drive. Over that weekend, my wife and I went to another dealer and saw that they added about $1700.00 on the list price for seat and paint protection, etc. and we decided not to buy there. On Monday, I called Nelson at Hickory Hollow and they had a Club version (second time I visited there). I really like the Ceramic color and black trim. Ben and I drove it around and then to Smyrna to show it to my daughter and her husband and while we were there, it seemed the neighborhood came out to see it. I was really thankful Ben let me make the drive there. Back at the dealership, I noticed that there was no add-ons to the price and was glad to see that. In fact during the deal, the manager Al dealt was me and the salesman Ben without doing the back and forward thing. Al and I also went out and drove my car to see how good it was for the trade in. Once I got the deal I wanted, I was really satisfied and then off the loan officer. I was pleasantly surprised when he (Ken) did not press me on other items to be added on after the sale. I have had in the recent past, not a good experience with a loan officer that wouldn't take no for an answer for add-ons. The follow up on the sale by Ben was also very welcomed. I think this is the way to buy a car. I really like my car. More

Great ! When you go to buy a car, buy from Ben M. And leave with a Smile. 5 Star treatment. Ben M has the answers to your questions. When you go to buy a car, buy from Ben M. And leave with a Smile. 5 Star treatment. Ben M has the answers to your questions. More

A New Day in a New Car I went to Nelson Mazda with the intention of trading in a Mazda for a 2016 Mazda 3 iSport. I had spent a few days communication through the online cha I went to Nelson Mazda with the intention of trading in a Mazda for a 2016 Mazda 3 iSport. I had spent a few days communication through the online chat and got plenty of information. Once I arrived I spoke with Ben about what vehicle I wanted and what features I wanted with my car as well. He is very detail oriented and transparent. He wants you to know everything that he knows each step of the way. He knew how to make you smile and laugh while being serious when necessary. Although it was a longer process than expected and the number crunching was stressful, as it always is, Ben AND Steve were able to find a payment that worked for me. I appreciate all the time they put in making sure I was comfortable with the purchase and I am glad I was able to get the car I wanted with a reasonable price. The personality at Nelson Mazda is worth a visit. More