Nelson Mazda Murfreesboro
Murfreesboro, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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excellent customer service Ben m. and ken allen are great. Very professional and got me in a car i love. Definitely will recommend them to everyone i know. Ben m. and ken allen are great. Very professional and got me in a car i love. Definitely will recommend them to everyone i know. More
Patient, Flexible and Accommodating I have always liked the Mazda CX-7 and CX-9 so when I was looking to buy a vehicle, that's what I put in the search when I started looking. I found on I have always liked the Mazda CX-7 and CX-9 so when I was looking to buy a vehicle, that's what I put in the search when I started looking. I found one in my price range at Nelson Mazda. Even though they are almost 2 hours from where I live in Alabama, I made the trip for such a great deal. My husband and I test drove a CX-7 and were happy with it. Sarah even sent it through service for us before we left to make sure it was nice and clean to our liking. After a few days we saw a different CX-7 at Nelson that we liked better and went to trade. It was completely no hassle. I was at the dealership for less time than it took me to actually drive there! They worked everything out with USAA with my loan to make sure everything got changed correctly. I didn't have to do anything but swap cars! I highly recommend Nelson Mazda to anyone looking for any kind of vehicle. They have everything and will not give up until you are completely satisfied. More
No Pressure, Great Car I went in to get a new car, and I was looking for something fairly specific. Sarah Chismar stuck with me and helped me find something I was comfortabl I went in to get a new car, and I was looking for something fairly specific. Sarah Chismar stuck with me and helped me find something I was comfortable with, and that was within my budget. She was extremely patient with me and gave me enough time to think on it and make my own decision. There was absolutely no push to buy, and no rush, but she made me feel good about the car I purchased and I'm so very thankful for her help and time. Thanks, Sarah! More
Joe Talley (car salesman) Very professional and he knows what he's doing. I have and will continue to recommend him to my friends and family, he was very kind, courteous, and p Very professional and he knows what he's doing. I have and will continue to recommend him to my friends and family, he was very kind, courteous, and patient! excellent salesman. More
Great customer service! We had a fantastic experience today. Tom really took the time with us to see what we needed and was patient with us and our two children. Very friendl We had a fantastic experience today. Tom really took the time with us to see what we needed and was patient with us and our two children. Very friendly and polite staff. More
Best car buying experience ever!!!! I can not say enough about how wonderful our time spent at Nelson Mazda was! From the time that we got there, all the way to the end of our visit when I can not say enough about how wonderful our time spent at Nelson Mazda was! From the time that we got there, all the way to the end of our visit when we left with our new car was exceptional. Ben Mulaosmanovic is a wonderful employee and asset to this dealership and company. He is so very friendly, personable and down to earth. Not only that, he is also very thorough and did exactly what we came there to do, got us exactly what was hoped for and accomplished everything within our means. I have already referred someone to him, and I will definitely be buying other future vehicles from here! Thank you More
1st ever car buying experience on my own Everyone I dealt with was friendly, helpful, & knowledge. Drove 3 hours to see a car and bought it! Finance was much easier than expected. No pressure Everyone I dealt with was friendly, helpful, & knowledge. Drove 3 hours to see a car and bought it! Finance was much easier than expected. No pressure from Internet contact to actual buying of the car More
Poor customer service I purchased a new CX-5 and the process was great initially. I had no complaints about their service when they helped me to select a vehicle. I had lea I purchased a new CX-5 and the process was great initially. I had no complaints about their service when they helped me to select a vehicle. I had leather added to the vehicle and was not shown a sample even though I requested to see a sample of the leather. I was not happy with what I received. It took me a week to get them to offer to resolve the issue and then they expected me to pay $250. I also received my permanent tags after the temporary tags expired. Their customer service is only good when they are taking your money. If they make a mistake they are slow to resolve the issue and do not care about making it right. I will not purchase another vehicle from this dealer or Mazda. I will also not use their service department if I can avoid it. I advise anyone else to think carefully prior to purchasing a vehicle from this dealer and from Mazda. Read the better business complaints against this dealer prior to purchasing a vehicle from them. More
No pressure to buy Just information needed Bought a used 2006 Mustang. Knew what I wanted and had financing pre-approved. Ben M. listened and did not try to up-sell. Very friendly and seemed Bought a used 2006 Mustang. Knew what I wanted and had financing pre-approved. Ben M. listened and did not try to up-sell. Very friendly and seemed truly concerned that I was satisfied. More
New car purchase Buying a new car was super simple. Did it while on vacation over the Internet. They even had it ready for me when I walked in! Buying a new car was super simple. Did it while on vacation over the Internet. They even had it ready for me when I walked in! More