Nelson Ford

My experience with Harry, Terri & Danny was great. We'll be friends for life. Need vehicle go see Harry salesman. We'll be friends for life. Need vehicle go see Harry salesman. More

Good followup by a friendly call. Staff seem to be price but not Chevrolet aware Buy Fords or Mazda from a Ford Mazda dealer if you want knowledge. Price was well above average and no Staff seem to be price but not Chevrolet aware Buy Fords or Mazda from a Ford Mazda dealer if you want knowledge. Price was well above average and not in the "fair deal " range. Since I live far enough away, service reputation is useless on internet sales. The dealer may be ok for local folks but out of touch with internet marketing. More

I dealt with Kailey from Nelson. She promptly responded to my questions during business hours. When we were not able to come to terms about the truck listed she offered to keep an eye open for other vehic to my questions during business hours. When we were not able to come to terms about the truck listed she offered to keep an eye open for other vehicles that would meet my needs and budget. I was pleased with the service. More

Service Dept needs training.lee Nelson don't seem interested in improving the service Dept.i got a bad oil change and a front end alignment.i had the oil changed again and in the process to getting t interested in improving the service Dept.i got a bad oil change and a front end alignment.i had the oil changed again and in the process to getting the front end aligned again .I was told the oil change would be about 78.00 and the front end alignment would be about 49.95 which the total cost would be 128.00. Tracey called me,said my car is ready.i asked the cost.she said one hundred one dollars and some change.i said something is wrong it should have been about 128.00 plus tax.come to find out that had put the wrong oil in.how did a respectable dealership do this.with computers now days ,how did this happened other than?It seems that Thomas was having a really bad day.for this reason I don't believe that a proper front end alignment was done.if thay don't do one thing as simple as an oil change correct phow could the same mechanic do a front end alignment?All I have to go on is their word.and that don't mean a thing to me.i will get a new front end alignment at a respectable dealership.shop manager said I could stand in the shop open door and watch the oil change,the mechanic said no with his supervisor standing in sight.who is running Nelson Ford ? Employees or supervisors.right now it seems like I wasted 118.00 for dealing with Nelson for+.I will never go back on that car lot until it changes ownership.i don't want to go to court for this but might have to.i had the oil changed the next day at a cost of 92.00.how much damage did Nelson Ford do to y motor? More

The best dealership I've ever been too! Chris David and Eric Friedhoff were absolutely amazing. I've grown up in the dealership world, so I was expecting a typical dealership experience. Chris David and Eric Friedhoff were absolutely amazing. I've grown up in the dealership world, so I was expecting a typical dealership experience. Let me tell you something though... These guys make sure their customer service is top notch. Eric was extremely helpful the entire time we were there, from helping me figure out a great vehicle (that was super affordable) for my family all the way until making sure that I knew to call/text him if I needed anything when we left the dealership. Chris Davis, the Sales Manager, literally worked a miracle for me. He got me enough to pay off my Mazda, as well as made sure he got the payments into the range we needed. Thanks to Chris and Eric, my family has a brand new 2018 Ford Fusion. It's absolutely BEAUTIFUL and it's a fantastic family vehicle. Thank you guys so much! I appreciate all of the assistance and kindness! P.S. Sorry for the novel, but a short review just wouldn't cut it! More

It was greathe experience and out standing customer service It was a joy to do business with nelson ford they help me find the right vehicle and had it price right with out standing customer service just great It was a joy to do business with nelson ford they help me find the right vehicle and had it price right with out standing customer service just great people to do business with Chris Davis and Scott Norman they are your go to guys if your looking to buy a new or used vehicle More

Best car buying experience ever! Brandon Cline was our salesperson & he couldn't have been a more perfect fit for us. As soon as we learned he served eight years as a U.S. Marine I fe Brandon Cline was our salesperson & he couldn't have been a more perfect fit for us. As soon as we learned he served eight years as a U.S. Marine I felt like we could trust him. He worked with us on all levels to make sure we were happy. Danny Hutchinson & Terri Basconi were very helpful also in making sure we were satisfied with our purchase & our experience at Nelson Ford! More

Awesome service The entire staff is friendly and very helpful. The sales person was amazing and really helped pick a great car. The price was very reasonable at that. The entire staff is friendly and very helpful. The sales person was amazing and really helped pick a great car. The price was very reasonable at that. More