Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Neil Huffman Honda of Frankfort - Service Center
Frankfort, KY
79 Reviews
79 Reviews of Neil Huffman Honda of Frankfort - Service Center
Sort by
August 31, 2012
I have a 2008 Honda Civic. I took it to the dealer because of a coolant leak. The dealer checked and found a cracked block but thankfully this was covered by Honda. They took care of everything and di because of a coolant leak. The dealer checked and found a cracked block but thankfully this was covered by Honda. They took care of everything and did an excellent job. No one wants to have problems with a car but Jeff Wyler Honda of Frankfort took care of everything. Everyone treated me great and my car is running great! Thank you to everyone there. Kathy Young Cynthiana, Ky More
by kathy.young.9250
Employees Worked With
Jeff Ramsey
August 25, 2012
My first service experience with the dealership. The people were professional and friendly. The work (just an oil change) was completed quickly and I was on my way. I LOVE my Civic. people were professional and friendly. The work (just an oil change) was completed quickly and I was on my way. I LOVE my Civic. More
by Leslie12
Employees Worked With
David
August 14, 2012
Zero response to email and phone complaint about service. Written complaint to GM prompted a phone message from Service Manager. We emailed back with questions, but no response. Transmission failed at 109 Written complaint to GM prompted a phone message from Service Manager. We emailed back with questions, but no response. Transmission failed at 109K in our CRV; our records show they simply "checked" rather than changing transmission fluid as needed. Until this happened we had trusted this dealership. They are either dishonest or incredibly bad at customer service, or both. More
by kodalexie
Employees Worked With
General Manager and Sales Manager
August 08, 2012
Excellent Service on short notice!!! They replaced the heater/ac blower motor at a very reasonable price. I appreciate the entire staff and plan to return in the near future heater/ac blower motor at a very reasonable price. I appreciate the entire staff and plan to return in the near future More
by g519tlm
Employees Worked With
David in Service
May 14, 2012
Great service,friendly no pressure atmosphere, would not take my car anywhere else for service. I never leave feeling like I was being used to get as much money as possible, like I have at other Honda deal take my car anywhere else for service. I never leave feeling like I was being used to get as much money as possible, like I have at other Honda dealerships. I did not buy my car here but I feel like I did. And my next car will b purchased here! Even though this will b a long way down the road because I love my Civic and plan to b driving it for a long time! Thanks Jeff Wyler staff for great service. More
by Ccmto2733
Employees Worked With
David Keim
April 13, 2012
Great service. They fit me in on short notice and a tight schedule. Although I no longer live near Frankfort, I return to Jeff Wyler to have my Honda serviced because I trust what they tell me and appreciate schedule. Although I no longer live near Frankfort, I return to Jeff Wyler to have my Honda serviced because I trust what they tell me and appreciate what they do for me. I am always pleased with the service and have never felt that they tried to up-sell me. More
by dannybowen
Employees Worked With
Don't recall
January 05, 2012
This dealership has always provided friendly and professional assistance, whether you are in the showroom, on the lot or in the service department. The cost of service at any dealership always seem professional assistance, whether you are in the showroom, on the lot or in the service department. The cost of service at any dealership always seems to be higher than is would be at a local repair shop, but I have always attributed that to the huge overhead of a dealership. More
by James Freire
Employees Worked With
Jeff Ramsey
September 28, 2011
I bought my Honda from this dealership in 2007. Every scheduled maintenance has been performed there. The service personnel are friendly, cooperative and knowledgeable. I would not even consider taking scheduled maintenance has been performed there. The service personnel are friendly, cooperative and knowledgeable. I would not even consider taking my vehicle to another service provider. More
by flashpmg
Employees Worked With
Jeff Ramsey
September 27, 2011
This team has been super! Always there and heloful. I know I can depend on their advice as well as their service. Usually after the warranty is gone, I am off to an independent mechanic but this team has know I can depend on their advice as well as their service. Usually after the warranty is gone, I am off to an independent mechanic but this team has kept me coming back to Jeff Wyler Honda. More
by Dobree Adams
Employees Worked With
Robby, Jeff, Mike, and David
