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Neil Huffman Honda of Frankfort - Service Center
Frankfort, KY
79 Reviews
79 Reviews of Neil Huffman Honda of Frankfort - Service Center
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March 11, 2014
Always great service. Have both of our Hondas serviced here and bought them here. Regular oil change service today but they do a list of check points which we love to let us know what may be needed in the here and bought them here. Regular oil change service today but they do a list of check points which we love to let us know what may be needed in the future or what checks out good at this time. Service department is trust worthy and great friendly service. More
by gailpopz
Employees Worked With
David Keim
March 11, 2014
I have had my cars serviced at the Jeff Wyler Honda Frankfort dealership for many years. The service department has always been excellent. Mr. David Keim, Service Consultant, has always treated me fa Frankfort dealership for many years. The service department has always been excellent. Mr. David Keim, Service Consultant, has always treated me fairly. He takes the time to explain what needs to be done and why the service is needed. There are no surprises and the service work is always completed in a professional manner. You can trust your car, after the work is completed. I purchased a new 2001 Honda Accord. The first time the vehicle was in the shop, the service manager, Rob Herbert, noticed a scratch on the console. He immediately had the part replaced. The attention to detail and customer service has remained the consistent over the years. Excellent! More
by pppp123
Employees Worked With
David Keim
November 30, 2013
We brought our 2011 Honda Odyssey in for routine service. Asked for oil change and tire rotation. We found out we had a bad CV axle and this was replaced under warranty. Went to pick van up and upon driving Asked for oil change and tire rotation. We found out we had a bad CV axle and this was replaced under warranty. Went to pick van up and upon driving home I noticed the oil change sticker had not been changed and the oil percentage indicator had not been reset. My husband checked the oil as well as the fluids and found that none if the fluids had been topped off and the oil, although clean, was on the lowest end if the fill stick. We brought the vehicle back and dropped it back off. We were called by the service manager, Jeff Ramsey. He said the oil had been changed and that it was full. We told him there isn't any way it was full because we had just checked it ourselves. We asked why fluids hadn't been topped off as well. He essentially called my husband a liar by saying the oil was full. He offered a free oil change to smooth things over. We did not accept. We will not be going back to this location. More
by Pharm1640
Employees Worked With
Jeff Ramsey
November 30, 2013
Very pleased. Honest assessment and their price was as quoted without over coding or over charging. Very polite and work was done in a timely manner. quoted without over coding or over charging. Very polite and work was done in a timely manner. More
by jenny sew
Employees Worked With
Jeff Ramsey
November 05, 2013
Great service department. Always keep me informed on what services are being done and the price of each service. I cannot say enough great things about Jeff Wyler service department. I do not dread ta what services are being done and the price of each service. I cannot say enough great things about Jeff Wyler service department. I do not dread taking my car in for service because they are always friendly and do not try to sale a bunch of services not needed. Only place I take my car to have service done. More
by Ccmto2733
Employees Worked With
Chett Earnhart
September 27, 2013
Always great service. Wonderful staff. Always helpful and trust worthy. Definitely recommend. 3 cars bought from here and serviced here. Will definitely keep coming back. trust worthy. Definitely recommend. 3 cars bought from here and serviced here. Will definitely keep coming back. More
by gailpopz
Employees Worked With
All in service department are excellent
September 11, 2013
I always prefer to get my Vehicle serviced from Honda.. and Jeff is always the man who comes in and provide me the detail information with some recommendations on what is good for the vehicle. so I always and Jeff is always the man who comes in and provide me the detail information with some recommendations on what is good for the vehicle. so I always prefer to work with him. More
by ashokkuppala
Employees Worked With
Jeff Ramsey
September 11, 2013
In praise of service at this dealership! We bought our white Honda Odyssey new in 2003 from Jeff Wyler in Frankfort and have used them for service since then as they have always been refreshingly honest a white Honda Odyssey new in 2003 from Jeff Wyler in Frankfort and have used them for service since then as they have always been refreshingly honest and professional. The vehicle has performed wonderfully and all that was needed in eleven years was a new battery, new front brake pads and tire replacement due to age. Now, at 59,000 miles and so many years, it was time to replace the timing belt. This was completed today and we want to thank Chett Earnhart the Service Consultant and Carl Birkhead the Certified Technician. For some time there was a rattle on rough roads and during this service Chett and Carl really worked hard to locate the source. This they did, and fixed the problem by tightening several bolts that were a few turns loose on subframe, suspension and steering rack. Now the annoying clunks and rattles have gone and we look forward to enjoying the Odyssey for many more years. It is a pleasure to receive such friendly and competent service and Chett and Carl are a credit to the dealership! More
by thatjacksprat1
Employees Worked With
Chett Earnhart and Carl Birkhead
July 18, 2013
I have used Jeff Wyler Honda for 10+ years and I have always received great service. I have bought 3 vehicles from here as it is the great service that brings me back. They are honest and up front abo always received great service. I have bought 3 vehicles from here as it is the great service that brings me back. They are honest and up front about the needs of your vehicle. I have gotten to know them over the years and I trust their work. I highly recommend this dealership, that is why I keep coming back. The service is exceptional. More
by gailpopz
Employees Worked With
Michael Mills, Jeff Ramsey, David
July 15, 2013
We noticed that the cover over the passenger side airbag did not look quite right and the service rep. ordered the part and a few days later we stopped in and the new part was installed . It was quick and e did not look quite right and the service rep. ordered the part and a few days later we stopped in and the new part was installed . It was quick and easy and the part looked much better . Thanks much . More
by LizaK
Employees Worked With
jeff ramsey
