Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Neil Huffman Honda of Frankfort
Frankfort, KY
362 Reviews
Filter Reviews by Keyword
By Type
Showing 362 reviews
June 09, 2025
Questionable service tactics! I do not believe their pricing is fair! Possible price gouging for hourly rate and parts pricing. Took vehicle in for sensor issue. Told a sensor was I do not believe their pricing is fair! Possible price gouging for hourly rate and parts pricing. Took vehicle in for sensor issue. Told a sensor was replaced. Returned with same issue and told turbo needed replaced. Replaced turbo. Sensor light issue has returned. Taking to have yet another diagnostic done today but not at this dealer. Conduct a price quote for other area dealers before accepting any quote from this dealer. Labor rate is 200$. Lexington was 170$. Do yourself a favor compare prices! More
by Gbeams55
Employees Worked With
Steven Mills/767
January 02, 2024
I sold myself the car by doing research online, and I went in and the salesman told me that they didn't have the one I want in stock and he would let me know when it arrived and did I want to put down a went in and the salesman told me that they didn't have the one I want in stock and he would let me know when it arrived and did I want to put down a deposit. I said sure. He did not inform me that there was a $15 charge for using a charge card to make that deposit. Had I known that I would have gone to the bank and got the money. I was told that I would get a refund of that $15 to date I have not seen it. More
by dayfran
Employees Worked With
Todd , Neil Huffman
July 08, 2023
I only dealt with this dealer online and via email. There was a mixup concerning the date for me to come look at the car, so it was sold before I could make the trip. At least they let me know the car There was a mixup concerning the date for me to come look at the car, so it was sold before I could make the trip. At least they let me know the car sold before i came. More
by Fred
Employees Worked With
William O'Neil, Neil Huffman
April 13, 2023
Cody was so helpful. He got the car I wanted in the color I wanted. He went above and beyond to make sure I was satisfied with my new vehicle. He got the car I wanted in the color I wanted. He went above and beyond to make sure I was satisfied with my new vehicle. More
by herve1022
Employees Worked With
Cody Houchin, Neil Huffman
October 03, 2022
Service center was fine. I also made an offer on a used car. Sales would not budge off their sticker price. I was at 95%. Dissappointing. I also made an offer on a used car. Sales would not budge off their sticker price. I was at 95%. Dissappointing. More
by terrymatthews242
Employees Worked With
Neil Huffman
June 21, 2022
Bought a car yesterday from Celina Ritter it was an amazing experience buying a suv. Would recommend this dealership and Celina Ritter no stress or pressure amazing experience buying a suv. Would recommend this dealership and Celina Ritter no stress or pressure More
by achie.collins
Employees Worked With
Celina Ritter, Neil Huffman
