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Neil Huffman Honda
Clarksville, IN
163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 163 reviews
October 27, 2018
Won’t admit to their fault.. LIARS! I bought a brand new 2018 Accord from the Clarksville dealer.. Clarksville ruined my interior with eckbond. In bad faith, they told me the eckbond di I bought a brand new 2018 Accord from the Clarksville dealer.. Clarksville ruined my interior with eckbond. In bad faith, they told me the eckbond didn’t have a smell/odor seeing it isn’t a chemical. I asked them will this treatment take away my new car smell, and or will this leave a smell behind? They said absolutely not! They said It will still smell new and look the same. LIE LIE LIE. Completely smells like chemicals inside my car and the new car smell is completely gone. they did a decent job of spraying the outside of the car with the coating so no real complaints there. When I asked to speak with the manager he was condescending, insulted me, and wouldn’t accept responsibility for the smell. He said I did it. I hadn’t even gotten in the car yet, I only opened the door. That’s when the smell hit me in the face like a sack of hammers. They won’t stand behind their fault and won’t correct it. They said they’ll take apart my venting system and see what I may have ran over... I hadn’t even driven the car since they eckbonded it. I asked, well if that’s the case.. do your employees drive customer cars around? He said no. Then I said eliminate that possibility and tell me what you’ve done. He wouldn’t take responsibility. How does my car smell new when I drop it off and when I open the door to pick it up, smell like a warehouse that creates products with ammonia? How would I have anything to do with that when They were the last that had my car.?? DO NOT BUY FROM THESE UNTRUSTWORTHY LYING CROOKS. I’m very unhappy with my purchase, as I once was extremely happy to drive this car. I loved it, but now I’m stuck with it.. stuck driving a new car that feels like someone else Owned before me... plus there was white (what looked like salt from the winter months, as isn’t winter yet..) all over the doors and seats. It’s an understatement to say I’m very very very mad and unsatisfied.. 35k for what now feels like a used car? Yea... I’m sure you would feel that way as well. So in short, they don’t stand behind their products that they sell in bad faith, won’t accept responsibility for damage, and forget who you are when you have a problem. Hope these car buying apps put this branch out of business. Ruined my new car experience in less than a month and they don’t care because I’ve already given them 35k... crooks More
by Wsidebottom
Employees Worked With
Essentially all the employees, Neil Huffman
Helpful June 28, 2018
2018 Honda Civic Touring Sport Extremely satisfied with my new car purchase! Yusel went above and beyond to meet all of our needs and went over each step of the purchase process. He Extremely satisfied with my new car purchase! Yusel went above and beyond to meet all of our needs and went over each step of the purchase process. He was very knowledgeable about our cars features and explained everything to us. I love my car and feel everyone there took great care of us. I would also like to thank Charles, Kameron and the finance manager...you all are wonderful! More
by jlibert94
Employees Worked With
Yusel
June 24, 2018
Honda I got a fair deal on a new CR V. Everyone was friendly and made the process easy . I would recommend these guys for sure! I got a fair deal on a new CR V. Everyone was friendly and made the process easy . I would recommend these guys for sure! More
by Larry
Employees Worked With
Scott, Jay
May 25, 2018
Nice employees Very helpful, polite, patient and positive staff. Seemed concerned with my requests and questions. They were able to accomodate my needs in a timely Very helpful, polite, patient and positive staff. Seemed concerned with my requests and questions. They were able to accomodate my needs in a timely manner. More
by roo
Employees Worked With
Micah Cross, Ron Overstreet
April 11, 2018
New truck buyer I researched several pickup trucks online and received quotes on four different vehicles. The only quote that came close to the research prices was f I researched several pickup trucks online and received quotes on four different vehicles. The only quote that came close to the research prices was from Kameron Huffman at Neil Huffman Honda in Clarksville, In. I met Yusel Esparza at Neil Huffman Honda in southern In. to look at two 2018 ridgelines. He went over the different features and prices on each truck and the benefits.... and road tested the one my wife and I wanted. Yusel walked us through the paperwork making the purchase simple and easy. I found Yusel, Kameron and Eric to be honest, very helpful and knowledgeable. This was probably the best experience we've ever had in dealing with a dealership. If you live in the Louisville, Ky area the drive to southern Indiana will be worth your time and effort. Don't waste your time at the Honda dealership off Bunsen Pkwy. in east Louisville. I made an appointment to meet a salesman who wasn't there ...the prices are really high and the dealer fees were ridiculous. More
by Bob
Employees Worked With
Kameron Huffman And Eric, Neil Huffman
January 08, 2018
Painless experience! Had to get my Ridgeline serviced due to an unplanned maintenance issue under warranty. Got my car in and out within 24 hours washed, shinny and runni Had to get my Ridgeline serviced due to an unplanned maintenance issue under warranty. Got my car in and out within 24 hours washed, shinny and running perfect. Good, prompt communication made it a painless experience. Eli More
by Eli345
Employees Worked With
Dave & Chris
January 07, 2018
WHAT? That’s not right When I called to schedule my service appointment I told them I wanted an oil change and a tire rotation WITH balance. The confirmation they sent me wa When I called to schedule my service appointment I told them I wanted an oil change and a tire rotation WITH balance. The confirmation they sent me was oil change and tire rotation only. When I dropped the car off I told them again when I wanted. The guy that checked me in told me they do not rotate AND balance tires unless I did an alignment as well, for an additional fee. The car does not need an alignment. It just had a tire off balance from losing a weight. He wanted $40 for a rotate and balance and around $140 for an alignment. Told him to forget it, oil change only. Went to Big O and paid $35 for a rotate AND balance with free alignment check. As I suspected, one tire lost a weight and the alignment was fine. And I could have done the oil change at Big O and saved a trip. Will keep that in my nd next time I need a service on my car. Other than this, the service center has always been helpful to me. They get you in and out fast and don’t waste your whole day. Not sure if I will use them again, will depend on what I need. More
by Thatsnotright
Employees Worked With
Not sure of his name but wouldn’t want him again
January 02, 2018
Service department! The Service Dept is super helpful and Kris Carr is great! Everyone at the dealership acknowledges you and makes you feel comfortable when visiting the The Service Dept is super helpful and Kris Carr is great! Everyone at the dealership acknowledges you and makes you feel comfortable when visiting the service department. More
by Pennylou12
Employees Worked With
Kris Carr & Dylan Napier
December 30, 2017
Best dealership experience I have ever had. We needed a new vehicle and did a lot of research beforehand. Our research included test drives, internet research, and talking with dealerships. Neil We needed a new vehicle and did a lot of research beforehand. Our research included test drives, internet research, and talking with dealerships. Neil Huffman was the only one that didn’t pressure us. Other dealerships insulted all other males but what they were selling and even talked bad about other dealerships. These guys do it right and make buying a new car a nice, low pressure experience. I would highly recommend Neil Huffman...especially over Honda world in Louisville. Not only were they downright rude, but they also only offered $700 for the same trade in that car max offered and Neil Huffman gave us $2500 for. More
by Toph125
Employees Worked With
Luke Moreschi
November 24, 2017
Experienced and very helpful staff Brandon and Carl were very helpful on my new car purchase. They explained all the features of the CRV and the transaction was completed in an efficien Brandon and Carl were very helpful on my new car purchase. They explained all the features of the CRV and the transaction was completed in an efficient manner. I would definitely recommend this dealership. More
by Mary
Employees Worked With
Brandon, Carl
