Neil Huffman Honda

Purchased a used truck that came with a multiple issues that were not disclosed. A month in and the truck has been at a ford dealership for going on 2 weeks now with a transmission issue. Truck has a power that were not disclosed. A month in and the truck has been at a ford dealership for going on 2 weeks now with a transmission issue. Truck has a power train warranty through Neil Huffman but I was told unless I paid to tow the truck to their dealership they would not help me out at all. I live 3 hours away in TN. The dealership even went as far to accuse me of attempting to scam them out of money after I sent them the bill from the Ford dealership in my hometown like they requested. I am now $1,800 in and still don’t have a working car a month after I bought it. Unusual from a self proclaimed “Christ oriented dealership”. Overall very disappointed in this dealership. I would recommend against purchasing any vehicles from Neil Huffman Honda. More

This place is the absolute worst. The service department is a absolute disgrace. Tell you everything is covered under warranty then call you back an hour later and say sorry we find The service department is a absolute disgrace. Tell you everything is covered under warranty then call you back an hour later and say sorry we find another problem and your screwed, we need $2K to fix your air conditioner because it's a very long job. Hope everyone avoids this place so they won't be screwed like I was. More

Absolutely great experience! ! Bought a van on Saturday got a call Monday morning and they found us a cheaper rate & saved us $140.00 on our monthly payment! Thank you so much US ! Bought a van on Saturday got a call Monday morning and they found us a cheaper rate & saved us $140.00 on our monthly payment! Thank you so much USMC Duncan Riddle. We love our new van!! More

Avoid at all costs. All I wanted was to cancel the xx extended warranty they sold me. After setting a time for me to be here to “just sign a form”, he proceeded to berat All I wanted was to cancel the xx extended warranty they sold me. After setting a time for me to be here to “just sign a form”, he proceeded to berate me and treat me horribly because I thought it was simple and he refused to help me. Duncan in Finance even went as far as to threaten me. I was aggravated that I was mislead and had wasted 40 minutes to come here and him refuse to help me. He said “you aren’t going to be aggravated with me, I am an ex-Marine and will handle it that way”. More

Contact between Huffman and myself was not timely. . throughout the deal process.. very discouraging to say ghee least..i won't deal with Huffman again. . throughout the deal process.. very discouraging to say ghee least..i won't deal with Huffman again. More

Had a 10 am appointment and 2 hours latter still waiting for them to look at it so what good is an appointment they clearly don't care. for them to look at it so what good is an appointment they clearly don't care. More

I really don’t know much about them. I found a car online then 2 weeks later the car was still there. I asked about it and it was being sold while I was asking about it I found a car online then 2 weeks later the car was still there. I asked about it and it was being sold while I was asking about it More

Professional,friendly very helpful answered every question I had. Took time to look things up on ordering a new one. Would definitely shop there again question I had. Took time to look things up on ordering a new one. Would definitely shop there again More