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Neessen Chevrolet Buick GMC Truck
Kingsville , TX
267 Reviews
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267 Reviews of Neessen Chevrolet Buick GMC Truck
July 08, 2018
Awesome customer service Becky, Sarah and Robert were amazing to work with answered all my questions and were very helpful! Would definitely recommend to anyone searching for Becky, Sarah and Robert were amazing to work with answered all my questions and were very helpful! Would definitely recommend to anyone searching for a car. More
by BAILEYANNPEREZ13
Verified CustomerEmployees Worked With
Becky Gutierrez, Sarah Delgado, Robert Tullos
July 08, 2018
Great people I really did enjoy doing business with Joey. He knows what he talking about. Great salesman. We were trusted with taking the car on our own and that i I really did enjoy doing business with Joey. He knows what he talking about. Great salesman. We were trusted with taking the car on our own and that is very important to us. More
by SISSYSHASTA
Employees Worked With
Joey Alaniz, Robert Tullos
July 07, 2018
False advertisement My husband and i saw the truck online and we liked it. We decided to contact the dealership to see if it was still available and it was. We then proce My husband and i saw the truck online and we liked it. We decided to contact the dealership to see if it was still available and it was. We then proceeded to engage in a text conversation with the sales person We notified him that we were interested in the truck but that we had seen one similar closer to home, the difference was the color. (My husband didn't like the color of the truck that was closer to home) but that truck was $1000 cheaper. We asked the sales representative if they could offer us a good enough deal to make the drive to kingsville. We live in mission texas so the drive is about an 1hr and 45 minutes. We made it very clear that we would make the drive only if they could work on lowering the price a little bit. The sales person assured us that his sales manager could make that happen. So we make the almost 2 hour drive to kingsville to find ourselves looking at an increase on price, AN INCREASE ON THE PRICE OF THE TRUCK!!! I was blown away, I had never in my life delt with a dealership who advertised a price to only change once they got the customer in. As you can understand I was completely thrown off by the new charges. The sales rep then proceeded to explain to me what those were. A charge for a number engraved in the glass and a paint coat. THOSE CHARGES WERE NOT CLEARLY IDENTIFIED OR ADVERTISED ON THE WEBSITE. yes in small print it did say, in a very generic tone, that some vehicles might have extra chargers, but I thought, like any other normal customer, that those fees would be taxes and title or a warranty or something like that. So that's why I accuse this dealership of using FALSE ADVERTISEMENTI to lore people in. More
by lugoysenia12
Employees Worked With
Enrique
July 07, 2018
New vehicle purchase Great job ladies on getting us a wonderful vehicle, we really appreciated your hard work, we highly recommend your services to anyone looking to purch Great job ladies on getting us a wonderful vehicle, we really appreciated your hard work, we highly recommend your services to anyone looking to purchase a vehicle... More
by Ednacav
Employees Worked With
Melanie Gutierrez, Sarah Delgado, Fred Castro
July 06, 2018
Oil Change and tire rotation It was good over all. I guess the only thing that bothered me was when I asked to have my tires aired. While the tires were being aired I noticed th It was good over all. I guess the only thing that bothered me was when I asked to have my tires aired. While the tires were being aired I noticed that the system was showing the front not the back tires were being aired. I know that happens when the tires are rotated but when I told the young man about the issue he said that he did not have the tool to correct the air pressure readings. He did not show an indication that he wanted to get the tool needed. I know I should have made more of a request at the time. I will probably return to get it corrected. Again I really enjoy taking my vehicle to Neessen for service. More
by felixcruzer
Employees Worked With
Porter’s, JoHanna Statsney
July 01, 2018
Problem repaired within a day!! They took care of my vehicle situation. They were friendly and answered all questions asked. Vehicle was ready when they said it was going to be. They took care of my vehicle situation. They were friendly and answered all questions asked. Vehicle was ready when they said it was going to be. More
by kamikaze2278
Employees Worked With
Joey Alaniz, JoHanna Statsney
June 30, 2018
Everyone was really helpful I had no issues was able to take care of everything and everyone was very helpful! I would highly recommend friends and family to this dealership. I had no issues was able to take care of everything and everyone was very helpful! I would highly recommend friends and family to this dealership. More
by ckunze09
Employees Worked With
David Castro, Mark Amador, Roy Rodriguez
June 30, 2018
Great experience Sarah Delgado/Joey Alaniz did a great job finding the vehicle that was best for our 18 year old daughter. We went in wanting a pre-owned vehicle but Sarah Delgado/Joey Alaniz did a great job finding the vehicle that was best for our 18 year old daughter. We went in wanting a pre-owned vehicle but left the dealership with a new vehicle that had the safety features that were best for our daughter. More
by TTREVINO
Employees Worked With
Joey Alaniz, Sarah Delgado
June 30, 2018
Service was very good & timely After the service they emform me about my alignment & it will be done next week. I not not know the alignment was off that bad because it did not sh After the service they emform me about my alignment & it will be done next week. I not not know the alignment was off that bad because it did not show it when I was driving it glad I went over there. More
by AWINBORN12
Employees Worked With
Elda Lopez, Rick Garza, Rick Lopez, Chuck Richter, JoHanna Statsney, Randy Russell
June 29, 2018
So satisfied Chuck was so nice and listened to all my concerns about my vehicle. I liked that he offered me to use a rental car while working on my vehicle. Even h Chuck was so nice and listened to all my concerns about my vehicle. I liked that he offered me to use a rental car while working on my vehicle. Even he had a good communication about the status of my vehicle. More
by Lupita
Employees Worked With
Chuck Richter
