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Nazareth Ford - Service Center

Nazareth, PA

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565 Reviews

565 Reviews of Nazareth Ford - Service Center

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January 01, 2018

Inspection From Scheduling to Service Efficient and Prompt service. The staff was very friendly and helpful. I called last minute for an inspection and they work More

by cheryle cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
January 01, 2018

2017 Ford Escape On November 17, I have take my 2017 escape for the mechanic to change a bulb. The mechanic did such a lousy job that I took a picture to, maybe, send More

by Alfonso Q Llano
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Gasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'll find out the name of the mechanic tomorrow.
Jan 18, 2018 -

Nazareth Ford responded

Alfonso, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a 5 star experience here at Nazareth Ford. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (866) 601-7744 at your earliest convenience. We look forward to speaking with you soon. Take care.

December 31, 2017

Customer Service Experience Ralph is a very personable service technician with extreme knowledge of his job. Bought family vehicles here for years and he treats customers like f More

by price,carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Jan 01, 2018 -

Nazareth Ford responded

Carol, your positive review means a lot to us and we’re happy we could help you! Ralph is a great asset to our team and we'll be sure to let him know about your kind words and five stars. Safe travels!

December 26, 2017

Competent & Speedy! I sailed through my QuickLane visit in no time at all! I barely pulled into the breezeway and was immediately met by the friendly staff, now under the More

by NL7XM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli, Cyndi Gaston
Dec 27, 2017 -

Nazareth Ford responded

We appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Nazareth Ford for all your vehicle needs! Take care!

December 22, 2017

Great job by Ralph Ralph did a great job. It was warranty, they shuttle me to a dinner to eat, and than pick me up. Service was great,and didn't have to wait long. More

by David Mollo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
December 21, 2017

They took care of my problem in an unscheduled appointment. They noticed that my inspection was due and asked if I wanted it done. It was all done in a professional and timely manner. While there I ordered my n More

by Babe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of names
December 21, 2017

great dealership and well managed in all departments. All work force are professional and very well trained. Everyone is upbeat and appears to enjoy working there. More

by fenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2017

service my 2016 f 150 I didn't have an appointment for an oil change, though you didn't need one. Well it took over an hour and I should have got the works ,but I had the More

by MJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
December 17, 2017

Excellent Service Experience For years I have had my vehicle serviced at Nazareth Ford. Although, I have always experienced great service from many of the mechanics, the one serv More

by Scarlet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
December 16, 2017

Lifelong customer of Nazareth Ford and love them!! We have bought five vehicles from Nazareth Ford over the past 25 years, and have never been disappointed with any of them. Bill Barron has been a won More

by Laurel Wenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Crosslin, Bill Barron, Ralph Nittoli
Dec 18, 2017 -

Nazareth Ford responded

Laurel, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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