565 Reviews of Nazareth Ford - Service Center
Quick Lane Everyone was friendly and helpful it went very quick was there under an hour. Check out with Cyndi Gaston was quick and informative on my service. Everyone was friendly and helpful it went very quick was there under an hour. Check out with Cyndi Gaston was quick and informative on my service. More
Quick and polite service. I had my car in for a recall and oil change. Tires rotated and new filters installed. I was kept informed of progress and had car washed when the serv I had my car in for a recall and oil change. Tires rotated and new filters installed. I was kept informed of progress and had car washed when the service was done! More
Time it took to put a new tire on my car! I was extremely disappointed in ,my last appointment at the dealership. It took almost two hours for them to put a new tire on my car. First I was a I was extremely disappointed in ,my last appointment at the dealership. It took almost two hours for them to put a new tire on my car. First I was asked where the lug lock was by Cyndi Gaston - Sorry but I have no idea about any lug lock or where it might be on my vehicle. If you are a service rep you should know where it is.Apparently after sometime it was found. After an hour and 45 minutes I asked another service rep what the problem was and he returned to tell me that it was almost done. After two hours I was given my keys and I asked where they found it and Cyndi told me that it was in the proper place!! I paid my bill and I returned to my car to find several items that were taken out of the glove compartment (while in search of the lug lock) on the floor of my vehicle. I think that early on I should have been updated on the fact that the lug lock was found and that they were installing my new tire. I am sorry that Ralph wasn't available to take care of my service call that day. He is a genuine asset to Nazareth Ford. Not at all satisfied with they way this service call was handled!! More
reliable service Knowledgeable service personnel and friendly. I can count on Nazareth Ford to keep my Fusion in tip top condition. I never had a complaint regarding Knowledgeable service personnel and friendly. I can count on Nazareth Ford to keep my Fusion in tip top condition. I never had a complaint regarding the service. More
Quick and fast Service department was quick and fast no extra fluff just got my car done and every this was done right they understood what was needed and did this a Service department was quick and fast no extra fluff just got my car done and every this was done right they understood what was needed and did this all on a night it was 2° out More
My thoughts We have purchased several cars from this agency and have been very pleased with the sales and service people. That is why we keep coming back. We ha We have purchased several cars from this agency and have been very pleased with the sales and service people. That is why we keep coming back. We have ALWAYS gotten good service here. More
Excellent customer service Cyndi greeted me and scheduled my oil change and tire rotation. I was in and out of the quick lane service within and hour. Which was awesome since I Cyndi greeted me and scheduled my oil change and tire rotation. I was in and out of the quick lane service within and hour. Which was awesome since I only had 1 1/2 hours of time before picking the dog up at the groomer. More
Great Service Brought my Rogue in for an inspection, emissions and oil change. Service was friendly and very helpful. My car was done in a timely fashion. Brought my Rogue in for an inspection, emissions and oil change. Service was friendly and very helpful. My car was done in a timely fashion. More
Quality work Needed my car repaired and the team at Nazareth Ford never disappoints with delivering quality work and communicating about their progress and what th Needed my car repaired and the team at Nazareth Ford never disappoints with delivering quality work and communicating about their progress and what they are finding wrong with the car. More
Excellent Customer Service Cyndi greeted me and ensured my service request was understood and promptly taken care of. She made me feel comfortable that she was personally follo Cyndi greeted me and ensured my service request was understood and promptly taken care of. She made me feel comfortable that she was personally following up to ensure everything would be taken care of correctly. Cyndi is very friendly, knowledgeable, and customer oriented. I feel confident this is the way Cyndi handles all of her customers. Thank you - I will be back again when my next service is due, and I hope Cyndi is there again too!!! More