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Nazareth Ford - Service Center

Nazareth, PA

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565 Reviews

565 Reviews of Nazareth Ford - Service Center

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March 24, 2018

Nazareth Ford Service They were very accommodating. They listened to me and tried to understand my problem. Of course my car wouldn't cooperate. It would only act up at ho More

by Zelda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hauser, Tim Uhler
Mar 28, 2018 -

Nazareth Ford responded

Thank you so much for the excellent review. We are happy to hear that Bob and Tim were helpful and accommodating to you. Don't hesitate to contact us if we can be of any assistance in the future. Safe travels!

March 24, 2018

Explorer Service on 3-23 All went well and all the paperwork was reviewed by Chris. I waited for my vehicle and they checked everything I asked them to check during the servi More

by RHULSIZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Nazareth Ford responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope you continue to choose Nazareth Ford for all your vehicle needs! Take care!

March 22, 2018

first free oil change Had to wait 3 hours for oil change and tire rotation =poor service Delivery truck blocked in my car in the lot. Would not move so I could leave. I m More

by dianejohns
Recommend Dealer
No
Employees Worked With
not sure?, Ralph Nittoli
Apr 30, 2018 -

Nazareth Ford responded

Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. We take our customers’ comments seriously so we hope that you’ll give us a call at (888)606-3497 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. We hope to hear from you.

March 22, 2018

Unhappy I think it was wrong that I had to pay labor to tear my motor down twice when they were told that the truck had a bad head gasket and They said no t More

by rlg362@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Hauser, Ralph Nittoli
Apr 30, 2018 -

Nazareth Ford responded

Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, so we are disappointed to hear that your visit with us may have been anything less than satisfactory. We would like the chance to talk to you further so please do call us at (888)606-3497 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

March 21, 2018

Go see Ralph for service! Ralph is your go to for any service needs. He’s up front and honest about what you need and the costs. He can be trusted to service any vehicle. More

by Klivingston4336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Mar 28, 2018 -

Nazareth Ford responded

We appreciate you taking the time to leave this review. Our staff prides itself on providing top notch service to all of our customers. We are happy to see that Ralph was able to provide you with the service you deserve. We look forward to seeing you again in the future!

March 21, 2018

Just needed a state inspection I set up an appointment for state inspection and everything went smoothly. I like Nazareth because they don't come up with problems unless they are th More

by Jv10842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Mar 22, 2018 -

Nazareth Ford responded

Thanks for leaving feedback. We're glad to hear that everything went so smoothly during your recent visit! If you ever need additional assistance, don't hesitate to reach out! Take care!

March 20, 2018

Excellent experience I have had nothing but really nice and helpful people helping me out when I bought my car and for service. Highly recommend this dealership. More

by Catlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hauser
Mar 21, 2018 -

Nazareth Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 20, 2018

12000 mile service High quality and Professional Service. Service time was exactly as expected and any issues were properly explained to me. Clean service area and waiti More

by rbondi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndi Gaston
Mar 28, 2018 -

Nazareth Ford responded

We are so happy to hear you had a great experience using our service department. Our service team strives for 100% customer satisfaction and we hope you continue to receive nothing less than that. Thank you and we appreciate your feedback!

March 19, 2018

Service I recently brought my vehicle in for service due a noise I was hearing when I started my vehicle in the morning. I noise is a high winding noise that More

by TAMMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hauser
Mar 30, 2018 -

Nazareth Ford responded

Tammy, thank you for sharing your recent experience. Here at Nazareth Ford, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 601-7744 to discuss ways we can better serve you in the future.

March 14, 2018

Brought my car in for inspection. The people with whom I spoke were polite and knowledgeable. Suggested that I have some procedures done in view of the fact that I have low mileage on More

by not interested
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The service re[
Mar 16, 2018 -

Nazareth Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Nazareth Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

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