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565 Reviews of Nazareth Ford - Service Center
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May 13, 2018
pleasant, quick and comfortable service Nazareth Ford is wonderful for both sales and service. They are very accommodating and courteous. Dan, our salesperson, is pleasant, patient and gre Nazareth Ford is wonderful for both sales and service. They are very accommodating and courteous. Dan, our salesperson, is pleasant, patient and great to deal with. The service there is quick and comfortable. We will definitely be returning to purchase a second vehicle from them in the near future without hesitation! More
by DKALLESSER
Verified CustomerEmployees Worked With
Dan Roman
May 13, 2018
Not good Prior service was not completed correctly resulting in unexpected maintenance. The service department was unable to estimate the maintenance fully. V Prior service was not completed correctly resulting in unexpected maintenance. The service department was unable to estimate the maintenance fully. Vehicle was taken to a competitor to have the service completed. More
by DVDJHNS
Employees Worked With
Cyndi Gaston
May 11, 2018
Easy Peasy Just a very friendly place to do business. From the ride home to the cashier. Warranty work and scheduled maintenance. Done on time as to when prom Just a very friendly place to do business. From the ride home to the cashier. Warranty work and scheduled maintenance. Done on time as to when promised. More
by MJL1950
Employees Worked With
Cyndi Gaston
May 11, 2018
Pleasant and easy Drive in, go to work, come back and pick up the car. Easy and dependable. Staff pleasant and accommodating. Reasonable price and detailed receipt of w Drive in, go to work, come back and pick up the car. Easy and dependable. Staff pleasant and accommodating. Reasonable price and detailed receipt of work completed. More
by EFRANKETT
Employees Worked With
Tony Hauser, Bob Hauser
May 10, 2018
Fantastic The employees are very customer service oriented and the facility is very clean. The waiting room is comfortable. My vehicle was ready within 5 minute The employees are very customer service oriented and the facility is very clean. The waiting room is comfortable. My vehicle was ready within 5 minutes of the promised time and washed. More
by wb3iwc
Employees Worked With
Ralph Nittoli
May 10, 2018
Inspection Purchased my new vehicles here and keep bringing them back for regular maintenance/service for 13+ years. Everyone i've ever dealt with is trust worth Purchased my new vehicles here and keep bringing them back for regular maintenance/service for 13+ years. Everyone i've ever dealt with is trust worthy and explains everything being done. I've never had a bad experience. More
by MEGGIN921
Employees Worked With
May 10, 2018
Unprepared to Service Vehicle I scheduled an appointment during the week of April 30th to have my vehicle serviced by Nazareth Ford on May 8, 2018. When scheduling the appointment I scheduled an appointment during the week of April 30th to have my vehicle serviced by Nazareth Ford on May 8, 2018. When scheduling the appointment I made it clear that my primary reason for service was to have the expansion valve replaced for my air conditioning and that I also needed new brakes. The scheduler confirmed that a diagnostic appointment in Summer 2017 indicated that the expansion valve needed to be replaced. When I arrived for the appointment on 5/8/18, I reiterated to the service coordinator dealing with my vehicle that I was dropping off the car for an A/C repair and brakes. I also asked to have the PA state inspection completed and The Works. The service coordinator looked up my vehicle and stated that the note from Summer 2017 indicated that I needed the expansion valve replaced. I confirmed that the expansion valve replacement was the primary reason that I had the car in for service. Later in the day when I was freed up from having to drive my wife to work and with work appointments of my own, I received a call from the service coordinator to tell me that the expansion valve was not in stock and that if the needed part was ordered, it would not be received until two days later. He asked if it would be a problem to leave the car for 2 more days. OF COURSE IT'S A PROBLEM! The whole reason for scheduling an appointment was to allow both my wife and I to coordinate our work schedules and for me to modify my sales activities so I wouldn't have to be on the road. THEN, the service coordinator started ticking off other "concerns" that the primary Ford dealership which usually services my vehicle did not raise as issues on a recent visit. When I asked how much the additional items would cost, I was floored to find out that he was asking me to spend another $1,700 when the A/C repair wasn't even included and the A/C was the primary reason for the service call. Obviously, the service department FAILED to prepare for my scheduled appointment. The service coordinator could have told me when I dropped off my car in the morning that the part wasn't in stock. I could have rescheduled. I've worked in sales for 25 years. Don't expect me to purchase additional services when you have disrespected me and wasted my time by failing to prepare for the primary service (A/C repair) that I was looking for you to provide. More
by EdgeJB
May 09, 2018
Just a state inspection It was like NASCAR, I pulled into the service bay for a state inspection, warmly greeted and asked to wait in the customer waiting room. Wi-fi was wor It was like NASCAR, I pulled into the service bay for a state inspection, warmly greeted and asked to wait in the customer waiting room. Wi-fi was working fine as was the free coffee and cookies. The next thing I knew, they were calling my name. In and out and a car wash, so I guess it was almost like NASCAR. Thanks again. More
by Jv10842
Employees Worked With
Bob Hauser
May 09, 2018
Best service! See Ralph for all your services for you vehicle. He will treat you fairly and do it in a timely fashion. Don’t see anyone else! See Ralph for all your services for you vehicle. He will treat you fairly and do it in a timely fashion. Don’t see anyone else! More
by Klivingston4336
Employees Worked With
Ralph Nittoli
May 08, 2018
Great Ralph understood my need on needing a loaner vehicle. And kept me informed on what my vehicle needed. Was able to reach out to him. Very courteous, f Ralph understood my need on needing a loaner vehicle. And kept me informed on what my vehicle needed. Was able to reach out to him. Very courteous, friendly. More
by MIRELA1269
Employees Worked With
Ralph Nittoli
