Nazareth Ford - Service Center

My visit was to address two vehicle recall notices. The recall issues were addressed in less than 1 hour. I called my service rep., Tim Uhler, attention to a driver side door seal issue that I had, and The recall issues were addressed in less than 1 hour. I called my service rep., Tim Uhler, attention to a driver side door seal issue that I had, and even though I was slightly passed the trim warranty mileage expiration limit Tim was nice enough to replace the door seal, at no cost to me, as a customer relations gesture which I thought was exceptional. Customer loyalty is greatly appreciated, and is a two way street! More

First oil change The dealership treats everyone like family.Could not de happier.Ralph and Tony go out of their way to help customers.Great dealership to do business w The dealership treats everyone like family.Could not de happier.Ralph and Tony go out of their way to help customers.Great dealership to do business with. More

Awesome Service Dept!! Amazing Customer Service since Mr. Houser arrived to Manage the Service Dept. at Nazareth Ford! Drop off couldn’t be easier. Courteous and very presen Amazing Customer Service since Mr. Houser arrived to Manage the Service Dept. at Nazareth Ford! Drop off couldn’t be easier. Courteous and very presentable staff met me in the breezeway and made everything easy. Advisor Ralph Nittoli was waiting for me, (I made the appointment only the day before) and completed my ticket in seconds. Easy-peasy even after I added a few things at the last minute. Got a shuttle ride home in like, 30 seconds by the time I got up from the comfortable chair. My Edge was ready lickety-split. I got a LOT done, too. Oh, did I mention it was washed as a courtesy? Why would I take my Ford product to anybody else when these guys built it?? More

Awesome Tim was very good about scheduling my appointment for my convenience and the length of time to do the work was accurate. Everyone I spoke to was plea Tim was very good about scheduling my appointment for my convenience and the length of time to do the work was accurate. Everyone I spoke to was pleasant and professional. More

Inspection and service department My wife brought my 2014 Ford F-150 in for a yearly inspection. Service dept staff very professional and quick service. Faults found were addressed a My wife brought my 2014 Ford F-150 in for a yearly inspection. Service dept staff very professional and quick service. Faults found were addressed and worked quickly to resolve. Pricing of services and corrections I felt were very reasonable. Thank you Bob for your assistance. More

Motorcycle inspections! Awesome they also do motorcycle inspections and less than the local bike shops!! And if you buy a car here, they will inspect your motorcycle for free Awesome they also do motorcycle inspections and less than the local bike shops!! And if you buy a car here, they will inspect your motorcycle for free!! More

Leak issue I took my f-350 back to Nazareth Ford because of a leak issue on the passenger side floor anytime it rained. I was extremely pleased with the fact tha I took my f-350 back to Nazareth Ford because of a leak issue on the passenger side floor anytime it rained. I was extremely pleased with the fact that they were willing to take my vehicle the very next day after I reached out to them. Over the course of the 5-6 days they were working on it, they were adept at communicating and keeping me in the loop as far as progress, etc, and even notified me when they were calling in a "leak specialist" to make sure they had properly diagnosed the issue at hand. Once it was finished, they notified me right away and everything with pick up also went smoothly... The fact that everything was covered 100% under warranty was an added and much appreciated bonus. The cons: i was never informed exactly where the issue was, which isn't a huge problem but is information that would have been nice to know. The larger issue, however, and the reason I affixed a 3 star rating to this review, is that in the hurry to get the passenger side interior put back together (trying to get it back to me as soon as possible I presume, which I appreciate), they never took the time to dry out the padding underneath the rubber flooring. I happened to notice it was soaking wet when just out of curiosity i reached underneath and came to find an absolute saturated padding which could've led to long term issues as the moisture would've been trapped between the metal floor and the rubber flooring for who knows how long. When I realized this, I pulled the flooring up and let the sun beat on it over the course of the long holiday weekend. Other than that potentially long-term issue, I was pleased with my experience. More

service chris was very informative and helpful, as he has been for the last 15 years. i will continue to work with him in the future thank you to all. r chris was very informative and helpful, as he has been for the last 15 years. i will continue to work with him in the future thank you to all. ronald lees More

Explorer Service - 5/25/18 Sudden charging system problem while driving. Stopped at Nazareth Ford around noon and Tim from the Service Department agreed to have it looked at th Sudden charging system problem while driving. Stopped at Nazareth Ford around noon and Tim from the Service Department agreed to have it looked at the same afternoon. He contacted me with the issues and was able to complete all the repairs before 5 p.m. More

Shelby GT500 Superior Service Bob was very helpful across the service spectrum. Ralph helped out with tire expertise. They contacted me with daily updates, which helped the process Bob was very helpful across the service spectrum. Ralph helped out with tire expertise. They contacted me with daily updates, which helped the process move along smoothly. They both went the extra mile to serve my needs, with Bob being the main go-to guy on this job. I have all my vehicles serviced by these experts, F150, Escape Titanium, Shelby GT 500. Enough said. More