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Nazareth Ford - Service Center

Nazareth, PA

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565 Reviews

565 Reviews of Nazareth Ford - Service Center

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June 19, 2018

Service Dept went that extra mile I was there in Oct 2017 & May 2018 with a problem with my heat. They worked with me and did the right and fair thing. I was very happy with my servi More

by dudette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Jun 21, 2018 -

Nazareth Ford responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2018

Oil change, inspection and recall They have great staff who are very helpful with all your needs. They work with you to get a fast appointment and they work with you on all your needs. More

by TSRGR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Jun 21, 2018 -

Nazareth Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 19, 2018

Scheduled Maintenance Excellent service! Friendly and helpful staff. Clean and comfortable waiting room. Was easy to make appointment for day and time I wanted. Free car wa More

by TRISBP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Jun 21, 2018 -

Nazareth Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2018

Speedy Service Made an appointment online for Thursday. Dropped truck off Wednesday afternoon. Received a call later in the day Wednesday that truck was ready to b More

by JHKUGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Uhler
Jun 18, 2018 -

Nazareth Ford responded

We really appreciate you taking the time to leave us feedback on your visit! Thanks again for your business! Take care!

June 13, 2018

Inspection and routine service Ralph was great, very friendly and professional. I would refer him to a friend and request him in the future. Work was completed in a very reasonable More

by TTOCKET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Jun 18, 2018 -

Nazareth Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had such a great service experience with Ralph! Please let us know if there is ever anything else we can do for you. Safe travels!

June 13, 2018

it is very good a Nazareth Ford they are a go to place for your truck or car.Very nice people to talk with for your needs.they have a full team who are top notch workers More

by SLICKJIM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hauser
Jun 18, 2018 -

Nazareth Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Nazareth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

June 10, 2018

Great people to work with A great dealership honest and up front with you, they won’t do work that is not needed. I would tell anyone that this is the place to go. More

by HFLATT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Nittoli, Bob Hauser
Jun 11, 2018 -

Nazareth Ford responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2018

Service and inspection The car was done very quickly and efficiently and was washed too. I didn’t deal with any sales person that day but when we bought the last 2 Escapes More

by WERKHEISERP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bower
Jun 11, 2018 -

Nazareth Ford responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2018

Oil change poor customer service attitude I have always used competitive coupons amongst local dealerships and never had an issue. This time the gentleman I believe by the name is Chris was ve More

by N711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 27, 2018 -

Nazareth Ford responded

We always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at 888-606-3497 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

June 07, 2018

Very good service. I was greeted when I enteeed the quick service lane, and was about 15 min. late. I was asked it I had an appointment. I had a 11:30am appointment, More

by FRCURCIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (Skip) Curcio, Nicole Rivera, Ralph Nittoli, Michelle Gulich
Jun 11, 2018 -

Nazareth Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

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