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565 Reviews of Nazareth Ford - Service Center
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September 12, 2018
Slow leak tire repair I was told that service would diagnose the problem call my name when complete to let me know what the problem was and what it would cost to repair. Af I was told that service would diagnose the problem call my name when complete to let me know what the problem was and what it would cost to repair. After waiting for 2 hours I went to the service department and was told they were wrapping up one of the job and asked at that point you did want it repaired right. Well that's why I brought it there but I was to be giving an estimate before work began and then never happened. I was very irritated at that point because I was charged roughly $43 2 patch the tire that has 12000 miles on it. I could have had a new tire installed it's Sears free $83 whether it's sales or service I have never received accurate information so I don't know why I would expect anything to be different this particular day. More
by Bigmoe812
Employees Worked With
I don't know any of the names, Tony Hauser
September 11, 2018
Repairs Master cylinder repairs completed the fixing of the problems I was having with my 2011 Escape. When we start looking for a new vehicle we want an Esca Master cylinder repairs completed the fixing of the problems I was having with my 2011 Escape. When we start looking for a new vehicle we want an Escape with 3.0 L v-6 engine and ability to tow a small camper if we decide on getting one. Also we need to make sure our Velopeds (Swedish Spirt Walkers) will fit into the cargo area behind the rear seats. More
by Bill Metzgar
September 10, 2018
Very happy Brought my car in the night before for an oil change and to checkon an issue. I requested to have the car back no later than early afternoon. Got th Brought my car in the night before for an oil change and to checkon an issue. I requested to have the car back no later than early afternoon. Got the call at 9:30 that everything was complete and the issue was fixed. Plus they washed my car. More
by Jf920
Verified CustomerSeptember 07, 2018
Great Service Department An efficient service department from the greeter to the service writer and the technician. All are polite and helpful. A great place to have your veh An efficient service department from the greeter to the service writer and the technician. All are polite and helpful. A great place to have your vehicle serviced. More
by wb3iwc
Employees Worked With
Ralph Nittoli
September 05, 2018
Service for 2 recalls on 2007 Ford Mustang I scheduled the appointment for a day that I had off from work and was told it would take 1 1/2 hours. My appointment was for 8 AM on Friday, August I scheduled the appointment for a day that I had off from work and was told it would take 1 1/2 hours. My appointment was for 8 AM on Friday, August 24th. I arrived approximately 5 minutes early and was helped immediately. My car was done at exactly 9:30 AM, as promised. I have had nothing but great experiences with Nazareth Ford. More
by WERKHEISERP
Employees Worked With
I am not positive if this was the gentleman that helped me, but pretty certain his name was Chris., Chris Radlbeck
September 04, 2018
Improper billing I told the service manager that I wanted to pay for services by debit card. I inserted my card and the screen showed "credit". The service manager ign I told the service manager that I wanted to pay for services by debit card. I inserted my card and the screen showed "credit". The service manager ignored my request and told me to sign the screen. I think he knew the proper procedure to complete the requested transaction. Very disappointed! James M Robinson - Long term customer. More
by Jim, 45r
Employees Worked With
Ralph Nittoli
August 31, 2018
So Pleasant and Refreshing You come into the Service Department, and you are promptly greeted by a gentleman who checks everything about your car's exterior. Then Ralph Nittoli You come into the Service Department, and you are promptly greeted by a gentleman who checks everything about your car's exterior. Then Ralph Nittoli greets you with a smile, asks for your car's registration and insurance, and boom. Everything goes autopilot. You walk into the service lounge and there is coffee and WiFi service waiting for you. You catch up on work - no time wasted. After a little over an hour, you hear a call over the PA system. The service on your car is done. So are the government-mandated Safety and Emissions Tests. And you find that your car in the parking lot has been washed! That was a very short vacation trip! More
by thcaldotcom
Employees Worked With
Tech 317, Ralph Nittoli
August 28, 2018
Customer Service Not like any other dealer I have delt with..they are up front and honest with very reasonable prices and their top priority is to ensure you walk away Not like any other dealer I have delt with..they are up front and honest with very reasonable prices and their top priority is to ensure you walk away truly satisfied. Great customer service! More
by Collin0628
Employees Worked With
Tony Hauser, Tim Uhler
August 23, 2018
Zero compassion To give a short story. Took my vehicle in for oil change and had a recall. Was told it was finished that day, that didn’t happen. Told them I needed t To give a short story. Took my vehicle in for oil change and had a recall. Was told it was finished that day, that didn’t happen. Told them I needed t done by certain time the next day, they promised it would. It wasn’t done until 3 hours past that time. Told them I needed it by that time due to need to be in at work and having a job interview for promotion. Was almost 3 hours late to work and missed my interview for promotion. Spoke with general manager. Nothing done to make amends besides his number to verify the car took so long, which didn’t help still. So missed pay and promotion, and nothing done on their end. No compassion on their end, how did you get name friendliest dealership? I’ll find a new place for services. More
by Khynx
Employees Worked With
Tod Bower, Chris Radlbeck
August 21, 2018
Oil, inspection and tires Naz Ford is the only Dealer we will ever go to. We bought a new Escape and Explorer in 2017. The service advisors are very professional and I have no Naz Ford is the only Dealer we will ever go to. We bought a new Escape and Explorer in 2017. The service advisors are very professional and I have no problems with any of them. We bought 4 new tires and the price was cheaper than any other place we looked. My only complaint is the confusion over the "quick" lane. Personally, I prefer a appointment, the quick lane seems to jam up techs and make other jobs wait. More
by Chris2123
Employees Worked With
Tim Uhler, Chris Radlbeck
