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565 Reviews of Nazareth Ford - Service Center
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January 04, 2019
Not Happy $1400.00 payment for noise in the rear end. Noise still persists. I give up. Moving to another dealership. Not quite ready to move away from Ford comp $1400.00 payment for noise in the rear end. Noise still persists. I give up. Moving to another dealership. Not quite ready to move away from Ford completely. YET. Leased four cars and bought a truck from this dealership.. Your loss. BUT as one of the sales managers said to my wife: "xxxx happens". More
by Bill Holloman
Verified CustomerEmployees Worked With
Chris Radlbeck
January 02, 2019
No so Friendly Dealer Update 1/11/19 Scheduled appointment, showed up on time. Parked car in front of garage doors and no one there to greet me so, I went inside. Stopped by receptionist Scheduled appointment, showed up on time. Parked car in front of garage doors and no one there to greet me so, I went inside. Stopped by receptionist, told her that I was there for an appointment, she said I have to talk to those guys. Still no Hi!, how you doing?, Happy New Year or more importantly, How can I help you? Customer service 101. I then walk past 2 service writers and a mx tech which immediately looked at floor as to ignore me. I finally came to the Quick Lane Counter where another gentlemen was shuffling papers and for the next 2 mins also ignored me. Next the phone rang for which the gentle shuffling papers decided to answer immediately and continue to ignore me. I lowered my head in disgust and left shaking it thinking, their slogan is "The Friendliest Dealer in Town". Not! Sorry, but you dropped the ball big time! Worst part is, for NF, I was interested in purchasing 2018 Edge Sport, while I was waiting for service to take of my car. I live in Nazareth and was trying to do business locally, oh well. Very Disappointed! Update 1/11/19: Management called me several days later to apologize, I of course accepted it. He told me he tested my situation and found the same issue and has since made changes to fix it. I can't ask for much more. Hopeful when I take my car back for service, I can give them 5 star review. More
by FalconPLT
Employees Worked With
If I could get one of them to acknowledge me, I would be able to give you a name.
January 01, 2019
Recall and inpection My car went in for inspection yesterday and was asked to fix the recall on my car. The dealership did my inspection fine but claimed I had no recall o My car went in for inspection yesterday and was asked to fix the recall on my car. The dealership did my inspection fine but claimed I had no recall on my car when I got a letter in the mail stating I did and the ford app says so as well. If I could give them 0 stars I would because they are supposed to fix my recall at no cost and they’re trying to tell me I don’t have one when this has been a thing since October. This dealership is trash. Clearly they don’t know what they’re doing and shouldn’t be in business if they have no intentions on fixing recall problems. This recall on my car is for engine stalling so it’s pretty xxxx serious but they don’t care about anyone’s safety apparently, only your money! DO NOT GO HERE More
by SDELSE9501
Employees Worked With
Other Employees :
Tony Hauser, Ralph Nittoli, Tim Uhler, Chris Radlbeck, Neal Beers, Rodney Michael
December 31, 2018
Service Review Excellent service. Very helpful service advisor. Went beyond hi way to make sure all work perform was performed, that my vehicle was schedule for. Con Excellent service. Very helpful service advisor. Went beyond hi way to make sure all work perform was performed, that my vehicle was schedule for. Contacted me as soon as my vehicle was completed. More
by 40mod38x
December 31, 2018
Service We had something hanging down on our car. The service center & they took care of it right away was in & out little over an hour. We had something hanging down on our car. The service center & they took care of it right away was in & out little over an hour. More
by JESMITH1973
Employees Worked With
Ralph Nittoli, Tim Uhler
December 30, 2018
Service F-Series Truck We bring our F-Series Ford vehicles to Nazareth Ford for service regularly and have been very satisfied. Recently we had an issue with our extende We bring our F-Series Ford vehicles to Nazareth Ford for service regularly and have been very satisfied. Recently we had an issue with our extended warranty and another issue. After speaking with Mr. Todd Bower, Josh Bower, Chris Hardy and Tony Hauser; they worked as a team and helped us tremendously with our issues. We thanked them for their help, and look forward to working with them in the future. More
by Wind
December 28, 2018
Excellent I was treated very well. Service was outstanding. They made my appointment in very good timing. The waiting area was very relaxing. Thank you all. I was treated very well. Service was outstanding. They made my appointment in very good timing. The waiting area was very relaxing. Thank you all. More
by VMWESNER
Employees Worked With
Ralph Nittoli
December 22, 2018
reliable service I have always found the service and customer care to be great. Ralph Nottoli has always been a pleasure to deal with. He explains everything that was I have always found the service and customer care to be great. Ralph Nottoli has always been a pleasure to deal with. He explains everything that was done and if any future work will be needed. Pricing isn't too shabby either. I believe it to be more than fair. More
by CBUKOVAC
Employees Worked With
Ralph Nittoli
December 22, 2018
oil change 90 min oil change what's so great about that why did it take so I was there first thing in the morning too long 90 min oil change what's so great about that why did it take so I was there first thing in the morning too long More
by JAZZYTOO13
Employees Worked With
no I don't want to ????????????????????
December 21, 2018
Annual state inspection Scheduling service is easy. Work done quickly. Have never had service issues after work was done.? What I really like, they do the work needed, not Scheduling service is easy. Work done quickly. Have never had service issues after work was done.? What I really like, they do the work needed, not try to sell you on work not needed More
by JJ
