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Nazareth Ford - Service Center

Nazareth, PA

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565 Reviews

565 Reviews of Nazareth Ford - Service Center

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January 12, 2019

Good experience Went in for Oil changea and tire rotation. Took a little longer than expected, at least an hour, but friendly service . would go back but allow mysel More

by gretchengash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Beers
Jan 18, 2019 -

Nazareth Ford responded

Hello, thanks for the great star-rating! Thank you so much for choosing Nazareth Ford as your first choice for service!

January 12, 2019

Frozen door latch The service identified the issue and kept me updated on was being done to fix the issue. They took the extra step in keeping my truck in the shop over More

by KMICHA4907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Radlbeck
Jan 18, 2019 -

Nazareth Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you so much for choosing Nazareth Ford as your first choice for service!

January 12, 2019

Good sevice Had vehicle in for recalls no complaints Always find service to be good and have always worked with one sales person Bill Barron I have purchased or l More

by Bryan 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Barron, Chris Radlbeck
Jan 18, 2019 -

Nazareth Ford responded

Bryan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 12, 2019

10000 mile checkup Called today and they got me in today. It was as easy as can be and affordable. Would recommend this service department to anyone. Thank you . More

by Explorer2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hauser, Ralph Nittoli, Tim Uhler, Chris Radlbeck, Neal Beers, Rodney Michael
Jan 18, 2019 -

Nazareth Ford responded

Hello, it is great to read such wonderful comments about your recent experience with us! At Nazareth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 09, 2019

Multiple Visits Still Not Fixed Brought vehicle in multiple times for recall work, had same issue after first visit. Brought back in for another recall (same issue) and now vehicle d More

by JAYMALLEN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 01, 2019 -

Nazareth Ford responded

We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the chance to talk to you further so please do call our General Manager, Tod Bower, directly at 484-336-6039 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

January 08, 2019

Our 2017 Escape Sync was Fixed For some reason our NAV system on our 2017 Escape stopped working at random intervals. We were in the middle of some trips to Boston and Philly, and More

by TSHELL
Recommend Dealer
Yes
Employees Worked With
Tim Uhler
January 06, 2019

Timmy! Keep coming back because of this guy. Fast , easy, simple. Never overpromises and under-delivers. All work is always complete and concise, in a time More

by Jettagli1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Uhler
Jan 09, 2019 -

Nazareth Ford responded

Thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 05, 2019

93 Mustang services Was able to make a last minute appointment for inspection and service on my mustang. It was during the holidays but Nazareth Ford was able to fit my c More

by Wags23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Radlbeck
Jan 10, 2019 -

Nazareth Ford responded

We appreciate your feedback of our staff's outstanding service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 05, 2019

Great customer service I had a wonderful experience,the facitilies were state of the art,the advisors were friendly and the wait time wasn’t as bad as I thought it would be, More

by densler5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Radlbeck, Neal Beers, Rodney Michael
Jan 09, 2019 -

Nazareth Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 04, 2019

Freindly and courteous Service was handled in a very professional manner. Advisor was courteous and answered all questions I had regarding my visit. All work was performed More

by BARBILL929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Beers
Jan 09, 2019 -

Nazareth Ford responded

Thank you for taking the time to leave us your response to our staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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