Nazareth Ford - Service Center

Complete service From check in to checking out everyone was great.made to feel important .thank you Ralph the service adviser was a very friendly person was great.than From check in to checking out everyone was great.made to feel important .thank you Ralph the service adviser was a very friendly person was great.thank you. More

First Oil Change Had my first oil change for my new vehicle. This is the first vehicle I have purchased from Nazareth Ford. I have been a loyal Ford owner for more t Had my first oil change for my new vehicle. This is the first vehicle I have purchased from Nazareth Ford. I have been a loyal Ford owner for more than 30 years. I was in and out quickly and will consider using the Ford Service in the future. More

Window shield. No appointment, but took the car into the shop and repaired window shield immediately. Great!! Very clean bathrooms and waiting room, which is alway No appointment, but took the car into the shop and repaired window shield immediately. Great!! Very clean bathrooms and waiting room, which is always appreciated. More

LOF inspection Good service in and out in good time with a washed car. Good price. Everyone was pleasant and attentive. Nice waiting area and coffee. Had no issues. Good service in and out in good time with a washed car. Good price. Everyone was pleasant and attentive. Nice waiting area and coffee. Had no issues. More

Tire repair I found a nail in my front driver side tire. The service team Checked to see if it could be repaired. Where the nail was it couldn’t be repaired. They I found a nail in my front driver side tire. The service team Checked to see if it could be repaired. Where the nail was it couldn’t be repaired. They even washed my car which was greatly appreciated More

Good Service Every time I call to have my car serviced I can get it in as soon as possible without trouble. They are very efficient and knowledgeable. Every time I call to have my car serviced I can get it in as soon as possible without trouble. They are very efficient and knowledgeable. More

Great Service A long daily commute makes great auto service extremely important. Nazareth Ford has always proved their excellence by keepingy car in top condition. A long daily commute makes great auto service extremely important. Nazareth Ford has always proved their excellence by keepingy car in top condition. 250,000 miles, Ave 44 mpg, and solid dependability in the worst of weather.... what's not to love. More

Appointment system - coordination of service and parts depts Appointments are not honored - vehicles are taken as they come in the door. I had prearranged a tire replacement between Parts and the Service desks Appointments are not honored - vehicles are taken as they come in the door. I had prearranged a tire replacement between Parts and the Service desks and given a specific appointment at 9 on Thursday. There was no record of my appointment nor of my specific request for tires - which had been verified by Parts that they were in stock. I had to give the service desk my notes since there was no written service order awaiting me. I had also wanted an oil change which I had requested on the phone during this appointment - that I had to specifically request again at my arrival. Employees did their jobs - but there appears to be a lack of coordination within the dealership that would behoove management to solve/address since most dealerships value service as a major profit center. Maybe I don't understand how the Quick Lane concept works - but other dealerships handle this part of their business differently. Sadly, in my previous visits for service I found that not having an appointment got me out the door more quickly. More