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565 Reviews of Nazareth Ford - Service Center
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March 16, 2019
Tire Rotation Requested and not Performed I've taken my 2016 F150 to Nazareth Ford for servicing since I purchased it. On several appontments I questioned whether my tires were actually being I've taken my 2016 F150 to Nazareth Ford for servicing since I purchased it. On several appontments I questioned whether my tires were actually being rotated per my request. I recently purchased new tires and I was at the 5000 mile mark on my appt (3/15) so I requested the rotation along with my oil change. This time however, I marked my tires so I would know if they were rotated. The truck was returned from the service area and I went outside to check the tires and found they were not rotated. I asked the lady at the payment desk if they were rotated. She looked at the paperwork and said yes they were. I asked her to confirm with the technician and told her that he should be careful with his answer. I believe she had and idea were I was going with this. The technician came out and immediately said they didn't rotate them because the looked "fine". I questioned why the paperwork said they were rotated and his answer was " we only do what's right for the vehicle" That was not a very good response. Why wouldn't someone in service let me know that they felt the tire didn't need to be rotated and let me, the owner of the vehicle, and customer make that decision. If I didn't mark my tires or question, I would have had 10,000 miles on my tires before the first rotation. Tires for an F150 are very expensive and this could have limited the life of the tires. This method of doing business is unacceptable and deceptive. Now I'm certain that my previous requests for rotation most likely didn't occur either. I'm extremely disappointed in Nazareth Ford's service dept, and question whether I would even consider buying another vehicle from your dealership in the future. More
by BMESSENGER1022
Verified CustomerEmployees Worked With
I don't remember the technicians name
March 15, 2019
Service Always great excellent service from tony Ralph and Chris. Fast and quick. Excellent communication. Clean service area as well. Car wash was a added pl Always great excellent service from tony Ralph and Chris. Fast and quick. Excellent communication. Clean service area as well. Car wash was a added plus. More
by BRAKOS
March 13, 2019
The Best Dealership If you need help with anything, go to Nazareth Ford! They are kind, friendly, relaxed, understanding, and work with you every step of the way! If you need help with anything, go to Nazareth Ford! They are kind, friendly, relaxed, understanding, and work with you every step of the way! More
by SAH
Employees Worked With
Peter Tombrakos, Tony Hauser, Ralph Nittoli, Chris Radlbeck, Alexa Mack
March 13, 2019
Thanks Guys Once again the service was outstanding. Wait room was, as always clean and comfortable while I waited for the car to be serviced. it was returned in Once again the service was outstanding. Wait room was, as always clean and comfortable while I waited for the car to be serviced. it was returned in no time flat and with a smile. More
by Hobie1962
Employees Worked With
Ralph Nittoli, Neal Beers
March 12, 2019
AWESOME! I was greeted when I arrived for my service appointment. My car was serviced in a very timely manner while I waited. Everyone was very friendly and th I was greeted when I arrived for my service appointment. My car was serviced in a very timely manner while I waited. Everyone was very friendly and they even washed my car. I would highly recommend going to Nazareth Ford whether it be to purchase, lease or for service. More
by Edge17
Employees Worked With
Tony Hauser
March 11, 2019
everything was great as stated before everything was great & was treated well. talked with Chris in service the day before and he was very helpful with the problem I was h as stated before everything was great & was treated well. talked with Chris in service the day before and he was very helpful with the problem I was having with my car. More
by MNCEBER
Employees Worked With
Ralph Nittoli, Gerald Ubaldo
March 11, 2019
Awesome, would highly recommend this dealership Service was great,they even washed the truck,i was very satisfied to where i'm going to bring my wife's Honda CRV to be serviced at Nazareth Ford, i a Service was great,they even washed the truck,i was very satisfied to where i'm going to bring my wife's Honda CRV to be serviced at Nazareth Ford, i also had a great experience with Bill Barron on buying my truck out right rather than the lease. More
by debandvince
Employees Worked With
Bill Barron, Neal Beers
March 10, 2019
Great Service from a Great Team As always Nazareth Ford provided great service, in a timely manner at a fair price. And I scored a warm chocolate chip cookie to have with my coffee a As always Nazareth Ford provided great service, in a timely manner at a fair price. And I scored a warm chocolate chip cookie to have with my coffee as I waited. Great job! More
by MPolo Commuter
Employees Worked With
Other Employees :
Front desk .. sorry I forget her name., Ralph Nittoli
March 09, 2019
Great service on my F150 Went in for the works oil change. They didn’t stop there. The service technician filled my windshield fluid very thankful I needed it. Also let me kno Went in for the works oil change. They didn’t stop there. The service technician filled my windshield fluid very thankful I needed it. Also let me know other concerns. Thank you. More
by JCORA2003
Employees Worked With
Neal Beers
March 09, 2019
Poor detailing of my vehicle My wife got my truck detailed for my birthday and while it was a nice gesture the detail jib was not. It looked like a basic wash and vacuum job. The My wife got my truck detailed for my birthday and while it was a nice gesture the detail jib was not. It looked like a basic wash and vacuum job. The center console, dash, door jams and door sills had not been touched. The outside had water marks from where water ran down from the mirrors and windows. Overall not good. Dealership refunded the $180 paid and told me they have a third party company do the work. More
by RIDER1520
Employees Worked With
Tod Bower, Chris Radlbeck
