565 Reviews of Nazareth Ford - Service Center
Inspection Courteous and prompt. Fast service My car was attended to as soon as I pulled into the breezeway Everyone went out of their way to help!’ Courteous and prompt. Fast service My car was attended to as soon as I pulled into the breezeway Everyone went out of their way to help!’ More
Quick efficient service Brought my car in for inspection today and waited while it was worked on. Service was quick and I was in and out in less than an hour Brought my car in for inspection today and waited while it was worked on. Service was quick and I was in and out in less than an hour More
Very satisfied. Chris Hardy was a real gentlman! Very cooperative and informative. Chris Hardy even went out of his way to bring my car into the garage cause it was heavily and I'm handy capped. Very cooperative and informative. Chris Hardy even went out of his way to bring my car into the garage cause it was heavily and I'm handy capped. More
way too long a wait Dropped vehicle off at 8:00AM to replace one shock that was defective and covered under the warranty. Received a call at 5:00PM that the vehicle rep Dropped vehicle off at 8:00AM to replace one shock that was defective and covered under the warranty. Received a call at 5:00PM that the vehicle repair was complete. None hours to replace one shock it not acceptable. More
Oil change etc. on 2016 Fiesta The car "told us" maintenance was needed. In a telephone call I was told that this can be a taken care of in the Quick Lane so I brought the car in. The car "told us" maintenance was needed. In a telephone call I was told that this can be a taken care of in the Quick Lane so I brought the car in. I was received by Chris Hardy who was most helpful and kind. I sat at the Quick Lane waiting area and when the car was ready Neal invited me to settle the bill and, seeing that I walk with a cane brought the car in so I didn't have to walk too far for it. Chris and Neal were very kind and helpful and the mechanics who did the service without delay are truly appreciated. Thank you all. More
Great Service I have been dealing with Nazareth Ford Service department for over 10 years and have always found the service to be excellent. The staff has always b I have been dealing with Nazareth Ford Service department for over 10 years and have always found the service to be excellent. The staff has always been knowledgeable , courteous, and friendly, especially Ralph. More
Very Very Poor Communication (Non-Existent) Ralph does not know how to pick up a phone or check his voicemail apparently. The lack of communication is totally unprofessional. I will be finding Ralph does not know how to pick up a phone or check his voicemail apparently. The lack of communication is totally unprofessional. I will be finding somewhere else to service my family's vehicles. Same goes for new car purchases as well, if I can't trust the service department, then I can't trust the facility as a whole. You lost a customer Nazareth Ford and I'll be happy to share my experience with others. More
Can't say enough good about it I've dealt with Gerald on three different cars so far, very helpful & friendly. went out of his way to help. Only had one bad experience getting the c I've dealt with Gerald on three different cars so far, very helpful & friendly. went out of his way to help. Only had one bad experience getting the car serviced & was quickly resolved & taken care of. More
SUV would not start . They were able to fix the problem (dead battery). They also performed a multi-point inspection with my approval to make sure everything was in pe . They were able to fix the problem (dead battery). They also performed a multi-point inspection with my approval to make sure everything was in perfect working order. More
Excellent Service Neal in service department was very professional and friendly. I did not have to wait for an inordinate amount of time for my vehicle. I was very sati Neal in service department was very professional and friendly. I did not have to wait for an inordinate amount of time for my vehicle. I was very satisfied with the service. More