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Nazareth Ford - Service Center

Nazareth, PA

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565 Reviews

565 Reviews of Nazareth Ford - Service Center

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January 25, 2024

Horrible service department, slow not helpful leaves you waiting with no updates. I would not recommend this place to anyone, premium prices for bottom rate service More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hardy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Henninger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin kresge
September 19, 2023

I recently had to bring in my Ford F150 to Kevin in service. He totally went to bat with State Farm in order to try and get my claim approved. Even though we didnt get the results Kevin really invest More

by apieciak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin- Service Manater
October 06, 2022

Ralph is one of the best and most knowledgeable at what he does in the industry. Always recommend him when needing anything in service done. More

by CLowery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
September 09, 2022

Worthless,xxxxxxxx artists,that don't care about customers needs,leased my 2nd truck that is absolute junk and they refuse to make it right,they are in for a rude surprise More

by Smallie2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Searles
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Smallie2008 responded

The lawmen are coming

November 10, 2021

Nazareth Ford is the place my wife and I trust to bring both our Ford vehicles for service. We had a slight concern, and the service manager, Brian, immediately resolved it. The advisor, Ralph, is always f More

by neuroscott1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Henninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Todd, Ralph Nittoli
Nov 11, 2021 -

Nazareth Ford responded

Thank you for the kind words and support! Our team is always happy to help!

October 12, 2021

The service department was quick and thorough with the routine service of my car. They explained what was observed during the service. More

by Maggie911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rupp
Oct 13, 2021 -

Nazareth Ford responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

September 28, 2021

Great service, as always. I know when I bring our company vehicles to Nazareth Ford that they will be serviced well. We had to bring one vehicle back because of cement dust from a nearby factory on one of ou More

by DR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Oct 01, 2021 -

Nazareth Ford responded

Thank you for the wonderful feedback! We are always happy to assist!

September 28, 2021

Excellent and friendly service, done quickly, truck returned clean and ready to go. Service staff top notch. More

by Local guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Nazareth Ford responded

Thank you for taking the time to post your 5-star review. We appreciate your support!

September 20, 2021

Excellent service. very polite very professional service department staff. Very accommodating. Appreciate the ride home while car was being serviced. would recommend to everybody👍⭐️⭐️⭐️⭐️⭐️ More

by Chipkennard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentleman who provided me with a ride home., Ralph Nittoli
Sep 22, 2021 -

Nazareth Ford responded

Thank you for the outstanding feedback! We are glad you had a great experience at our dealership! Nazareth Ford

September 17, 2021

The problem with my vehicle was quickly diagnosed and repaired. The service manager was very courteous and kept me informed in a timely manner. More

by richbugbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Sep 22, 2021 -

Nazareth Ford responded

Rich, thank you for the 5 star review! We're glad you had a great experience with us! Nazareth Ford

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