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Nazareth Ford

Nazareth, PA

4.5
1,015 Reviews
Nazareth Ford, “The Friendliest Dealer in Town”, has been a Lehigh Valley favorite since 1982. Selling new Ford cars and trucks and a wide variety of pre-owned vehicles, we pride ourselves on our attention to our customers and our down to earth atmosphere.
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4067 Jandy Blvd

Nazareth, PA

18064

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Showing 1,015 reviews

January 04, 2018

Great experience Needed a solid, dependable used vehicle. Dealership had several good options, but one was perfect for us. Salesman zeroed in on exactly what we needed More

by Sreinhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Hauser
Jan 05, 2018 -

Nazareth Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

January 01, 2018

2017 Ford Escape On November 17, I have take my 2017 escape for the mechanic to change a bulb. The mechanic did such a lousy job that I took a picture to, maybe, send More

by Alfonso Q Llano
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Gasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'll find out the name of the mechanic tomorrow.
Jan 18, 2018 -

Nazareth Ford responded

Alfonso, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a 5 star experience here at Nazareth Ford. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (866) 601-7744 at your earliest convenience. We look forward to speaking with you soon. Take care.

January 01, 2018

Inspection From Scheduling to Service Efficient and Prompt service. The staff was very friendly and helpful. I called last minute for an inspection and they work More

by cheryle cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
December 31, 2017

Customer Service Experience Ralph is a very personable service technician with extreme knowledge of his job. Bought family vehicles here for years and he treats customers like f More

by price,carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
Jan 01, 2018 -

Nazareth Ford responded

Carol, your positive review means a lot to us and we’re happy we could help you! Ralph is a great asset to our team and we'll be sure to let him know about your kind words and five stars. Safe travels!

December 31, 2017

Stuck on price. Drive two hours to look at a vehicle on their lot. As they were a good distance away from me I spoke with Jeff lobalbo prior to coming in to see how f More

by John Phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Lobalbo
Jan 18, 2018 -

Nazareth Ford responded

John, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Nazareth Ford, and can assure you that it was truly not our intention to disappoint or frustrate you during this process. If you’d like to discuss this matter further with one of our staff members, please give us a call at (866) 601-7744 at your earliest convenience. Thank you again for your honest comments and we hope to hear from you soon.

December 26, 2017

Competent & Speedy! I sailed through my QuickLane visit in no time at all! I barely pulled into the breezeway and was immediately met by the friendly staff, now under the More

by NL7XM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli, Cyndi Gaston
Dec 27, 2017 -

Nazareth Ford responded

We appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Nazareth Ford for all your vehicle needs! Take care!

December 22, 2017

Great job by Ralph Ralph did a great job. It was warranty, they shuttle me to a dinner to eat, and than pick me up. Service was great,and didn't have to wait long. More

by David Mollo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nittoli
December 21, 2017

They took care of my problem in an unscheduled appointment. They noticed that my inspection was due and asked if I wanted it done. It was all done in a professional and timely manner. While there I ordered my n More

by Babe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of names
December 21, 2017

great dealership and well managed in all departments. All work force are professional and very well trained. Everyone is upbeat and appears to enjoy working there. More

by fenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2017

service my 2016 f 150 I didn't have an appointment for an oil change, though you didn't need one. Well it took over an hour and I should have got the works ,but I had the More

by MJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
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